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Excel 2010 row height problem

Some of my users spreadsheet row heights are randomly resetting to 409.5 - I see that this is a known bug but have not been able to find a resolution yet - anyone help?
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Conner Turner
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Have you set the default height and width for your cell ?
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adez12
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ASKER

no - these are existing shared spreadsheets and this only occurs on one users PC - and not in all cases - its a bit random
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ASKER

OK - will try in safe mode and let you know
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ASKER

opened sheet in safe mode and it displayed fine - reopened normal way and still seems fine - any idea why starting in safe mode sorts this?
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ASKER

cheers
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cv7713

Running Excel in safe mode is not an acceptable solution.  Any ideas on how to prevent the issue from occurring?