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Netapp Filerview Error

YOlanie_Visser
on
4,220 Views
Last Modified: 2012-08-13
Hi guys

i have a problem when opening the filerview on a netapp 3000 series

this is the error i am getting


-----------------------------------------------------------------------------------------------------------------------------
HTTP/1.1 500 Internal server error content-type: text/html
Oops! Had a problem with that Servlet
500 Internal server error
java.lang.NullPointerException
at java.util.Hashtable.put(Hashtable.java:380)
at netapp.fv.vdisk.util.LUN.refresh(LUN.java:522)
at netapp.fv.vdisk.manage.LunList.getBody(LunList.java:377)
at netapp.fv.servlets.FilerViewServlet.service(FilerViewServlet.java:572)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at netapp.servlet.NetappRunner.execute(NetappRunner.java:471)
at netapp.servlet.NetappRunner.run(NetappRunner.java:303)
at java.lang.Thread.run(Thread.java:484)




Any Ideas


thanks for the help
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Senior IT Advisor
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This one is on us!
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Commented:
yeah sounds like a java error but the problem is that i can log on to other controllers with the same laptop just not that one! i have suggested the System manager but they client is happy with how it is now! so im stuck troubleshooting the problem any ideas?
Paul SolovyovskySenior IT Advisor
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Commented:
try this

http://now.netapp.com/NOW/knowledge/docs/ontap/rel732/html/ontap/rnote/rel_notes/concept/c_oc_rn_feat732-tls-supp-in-filerview.html


FilerView in Data ONTAP 7.3.2 and later supports the Transport Layer Security (TLS) protocol.

To enable the TLS protocol on a storage system, you have to enable the TLS feature by setting tls.enable to on. The default value is off .

Check the settings on the other filers and see if they're using TLS... or not

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