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How to control the Return Receipt content i Lotus Notes/Domino?

NemWeb
NemWeb asked
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Last Modified: 2013-12-18
I have a customer, that would very much like to change the content of the "Return Receipt" message, that are produced when receiving a mail in Lotus Notes.

I've looked in all Subforms and QueryOpen, and searched the net without any luck. Does any of you know how to control it, or do I need to kill the flag, and return my own memobased mail ?

Kind regards

Lars
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Groupware Consultant
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Commented:
Hi Sjef.

Thank you for your input - helped me understanding the process, but I still haven't found where or how to change it.

In fact my need is very basic. If I could just change the subject of the Return Receipt, I would be happy, and of course the Body would be excellent too.

Can you help me any further ?

Kindly Lars
Sjef BosmanGroupware Consultant
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Commented:
Is it the return Receipt you get, or the one your server sends?

If it's the one you receive, there's nothing you can do. It's the courtesy of the server that received the original mail to send you a receipt when you requested one. You can ask them to modify their mails...

The message you snd, that's a different story, but I assume you don't want to go that way.

Author

Commented:
It's the one I send from my server.

Do I need to program my own message, killing the standard Return Receipt, or is there a way - even I might not walk the path, I'd like to know it :-) Can you explain ?
Sjef BosmanGroupware Consultant
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Commented:
Ah... The Return Receipt sent by Notes is a very basic mail, with only a few fields in it, and no formatting whatsoever. The code you can find in the "Common" script library, the function wReturnReceipt. It doesn't even use the (Return Receipt) form that's present in the database. The generated mail doesn't even a contain Body field.

I suppose you can indeed make a nicer Return Receipt, but you have to do it there, in the library. It would be a non-standard solution, so if your client upgrades, you'll have to tell him that you'll have to redo the changes for the receipt mail.

Commented:
Hi there NemWeb,,,

I also agree with this .... You cannot change the conents of neither the " Return Receipt " nor the " Delievery Failure" reports ,,, these features can only be used as is .
http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.notes85.help.doc%2Fmail_delivery_options_t.html

Best Wishes

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