troubleshooting Question

Uninstall removing Pinned Items from StartMenu

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itinfserv asked on
Windows OS
7 Comments3 Solutions697 ViewsLast Modified:
I have an SCCM task sequence that runs a few steps...
1. Uninstall Old Document Management software
2. Clear out orphaned folders
3. Clear out orphaned reg

4. Install new Document Management software
5. Some extra Reg stuff to do some renaming.

This works and does what it should, the only issue I have to try and solve is that step 1 is clearing pinned items from the start menu.

The items were added when the user first got Group Policy where they were added using some regsitry changes and some file copies. If an item was pinned by the user manually it doesnt get removed.

The issue with this:
If I restore the origional GP, any user pinned items are gone.
SCCM Task Sequences run as SYSTEM, so running a reg file that edits HKCU wont affect the users HKCU.
I cant mount the users HIVE as they are logged in, this wont work.

The quesion:
Is there anything I can do to capture and restore these settings an easy way. A lot of our users are remote so having scripts to do this at login can be a bit slow.

What other options are there, or is there a way to stop the uninstall of a DM system removing these (the software intergrates into Explorer)

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