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Please enable cookies for this Web site. Outlook web Access 2010

I have an exchange 2010 sp1 setup, OWA web app was working all time, it suddently stopped working on internet explorer only(it works with firefox, safari...) for all users. when I try to login to OWA using IE , I get on the site where it shows the full OWA page with the login and it changes in less a second displaying the following message:

Please enable cookies for this Web site.

Cookies are currently disabled by your browser. Outlook Web App requires that cookies be enabled.

For information about how to enable cookies, see the Help for your Web browser.

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Connected to Microsoft Exchange

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Can you please assist!

SOLUTION

jmanishbabu

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Abbas Haidar

ASKER

that worked absolutley fine and you will get your points. the weird thing is nothing changed on my Exchange configuration and suddently I started to get the cookies problem, any ideas?

Abbas Haidar

ASKER

I measnt on every single client machine

Abbas Haidar

ASKER

I have about 150 users connecting to my exchange server, they were all working fine till yesterday when I suddently started to get the enable cookies error, is there any thing I can do on the server side?

Repil

Add the site to your IE Trusted site and check whether there is any error.

You can update the change to all users using Group policy in AD.

jmanishbabu

There is nothing on the exchange part to be set up for enabling and disabling cookies.

Some Group policy which might have changed your IE settings on the User workstations.

Abbas Haidar

ASKER

I have about 150 users login in from different part of the world, they all started to complain yesterday that they cant surf the OWA using IE? kind of weird! it was working fine the day before

Abbas Haidar

ASKER

I know that according to http://support.microsoft.com/kb/299331 it is a browser problem bit it is not! it was working for all the clients than suddently it stopped working!

Abbas Haidar

ASKER

just to add, if I type in https://exchange.mydomain.com/owa it works fine, if I type in webmail.mydomain.com which is a web forwarder with hard link to https://exchange.mydomain.com/owa I get the error message Please enable cookies for this Web site.

Cookies are currently disabled by your browser. Outlook Web App requires that cookies be enabled.

For information about how to enable cookies, see the Help for your Web browser.

my Third party SSL Certificate is for exchange.mydomain.com

ASKER CERTIFIED SOLUTION

Abbas Haidar

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Abbas Haidar

ASKER

thanks for your must appreciated help. What I noticed if I do a webforwarding to the OWA site as a Hard Link, I get the message to enable the cookies. I have taken out out the hard link and it works like charm. thanks for your help.