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Microsoft Visual C++ Runtime Library Runtime Error R6034

Hello All,

I own and use often Adobe Acrobat Pro 9.5.  One way I use it is to print documents from the web, thus, converting the web documents to PDFs.

I receive the following error when opening documents with Acrobat or printing to the Acrobat PDF Printer:

Microsoft Visual C++ Runtime Library
Runtime Error! Program: C... R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.

When I print specifically from Firefox, I get the following error:

Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files (x86)\Mozilla Firefox\firefox.exe R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.

Similar errors occur when printing to PDF using the Acrobat PDF Printer in other software titles (Internet Explorer, MS Word, etc.).

Also, the error appears when opening a PDF file using Acrobat, but not when using Adobe Reader.

After clicking OK on the error dialogue box, the file prints normally and/or (if I am attempting to just open a PDF file with Acrobat) the file opens normally.

I do not recall having done anything particularly of note to my computer prior to the errors occurring, although I do believe there was a recent update to Acrobat...but I could be wrong and I have not found said possible update.

I did a repair install of Acrobat, but I still get the error.

I am using Windows 7 64-bit.

Any ideas on how to fix this bugger?

Thank you for any help,
edsager
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edsager

ASKER

I just realized that just opening Acrobat Pro causes the error...not just opening or creating a PDF, but the Acrobat program itself.

Sheesh.

Thank you,
edsager
Avatar of AndyAinscow
I occasionally have problems with adobe reader on a 64 bit win op system.  An error then the document opens correctly (when started from firefox - pdf doc online).

I don't think there is anything you can do.  I'd suggest getting in touch with adobe directly as you have acrobat pro - they should be able to help.
i think it is a bug in acrobat pro. they probably make an assumption where to find c runtime library on the system which is not true for your win 7 64-bit environment.

you could check whether in the folder where the acrobat.exe resides are dlls like mscrtxxx.dll. if so they try to use their own visual studio runtime libraries what then could be the reason for the error.

Sara
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AndyAinscow~

Thank you for you response.  I will contact Adobe, but I cannot imagine there is nothing I can do about this as it just started about 3 days ago.  Well, I guess it would be more accurate to say that I do not want to imagine there is nothing I can do about this.

Sara~

Thank you also for your response.  I did find in the Acrobat installation folder (found in C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat) a file named "msvcr90.dll" with a modified date of 4/7/2010.

Do you know of a resolution to this issue?

Thank you,
edsager
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edsager

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i am pretty sure that the "private" copy of msvcrt90.dll (runtime of VC9.0 of Visual Studio 2008) has caused the issue. a work-around would have been to (re)move the file from that that folder. then the acrobat would have used the shared msvcrt90.dll which resides in system32 folder.

Sara
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I fixed my own problem prior to anyone suggesting a workable solution.  I detailed the procedure I used so others can follow it.