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Word 2010 Autosaved .asd files are disappearing

Posted on 2012-03-09
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Last Modified: 2012-10-21
Word 2010, under File, Options, Save, I have Save AutoRecover information every 1 minute and have Keep the last autosaved version if I close without saving checked.  I have a path in the AutoRecover file location blank.  When I create a new document, and type some text in there, I do see the .asd backup file for my unsaved document.  However, when I close the document and tell it Don't Save, the .asd backup file disappears.  I thought that feature meant that .asd file would remain there so I could pull it up under File, Recent, Recover Unsaved Files after I closed without saving.  I need to get that working, or understand what I'm not understanding about that feature.  Thanks in advance.
mariej
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Question by:mariej
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8 Comments
 
LVL 8

Expert Comment

by:PandaPants
ID: 37702973
As I understand it, the autosave feature is there to protect you if Word crashes before you've had a chance to save. When you close and explicitly tell it Don't Save, it presumes you mean that and determines that there is no need to keep that autosave.

Sounds like it's working as designed, albeit not as you had hoped.
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LVL 3

Expert Comment

by:IMIronMan
ID: 37702982
I agree.  How auto save works:

http://support.microsoft.com/kb/107686
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Author Comment

by:mariej
ID: 37703001
If that's the case, this isn't clear wording for this option:
"Recover Unsaved Files after I closed without saving"  The above link is for 2007 and earlier.  I heard this is a new feature for Word 2010.
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LVL 10

Expert Comment

by:Bawer
ID: 37703098
As mentioned by Panda, incase suddenly the PC shuts down due to electrical issues, or a blue screen of death appears or application hangs, .asd file will be able to get you the data last auto saved as per the timer. Incase you close the application confirming either save or not this file will be automatically deleted.
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LVL 3

Expert Comment

by:IMIronMan
ID: 37703145
per Microsoft's website:

As with earlier versions of Office, enabling AutoRecover in Word 2010, Excel 2010 or PowerPoint 2010 will save versions while you are working in your file at the interval you select. Now, you can choose to keep the last autosaved version of a file in case you accidentally close that file without saving, so that you can restore it the next time that you open the file. Also, while you are working in your file, you can access a listing of the autosaved files from the Microsoft Office Backstage view.

http://office.microsoft.com/en-us/excel-help/recover-earlier-versions-of-a-file-in-office-2010-HA010356735.aspx
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Author Comment

by:mariej
ID: 37703300
My understanding is AutoRecover and AutoSave are two separate features.  I know the AutoRecover works in 2010.  This is supposed to be a new feature.  I believe I have pinpointed it to an add-in causing the feature not to work correctly.  The AutoSave feature in Word 2010 indeed DOES save a document you haven't saved, even if you close and answer "Don't Save".  Check it out!!  And thanks for the help!
http://www.off14.com/autosave-in-word-2010/

"Additionally, here’s a feature for all those people who regularly close documents without saving their changes. All is not lost if you do this, because the next time you open Word you’ll see the last autosaved version of the document at the top of your recent documents list (Office Button > Recent). Click on that and you can start editing it – and save it!"
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Accepted Solution

by:
mariej earned 0 total points
ID: 37703445
More info - it appears to be our Document Management System (iManage/Worksite/Desksite/Autonomy/Interwoven) add-in to Word causing the feature to not work properly.
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Author Closing Comment

by:mariej
ID: 38518501
We are working with the vendor.  It's a known issue.
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