troubleshooting Question

Adobe Acrobat 8 Freezes when selecting scanner in Windows 7

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eli290 asked on
Adobe AcrobatWindows 7
19 Comments2 Solutions1329 ViewsLast Modified:
I have a computer that is running windows 7 64 bit. They are using adobe acrobat 8 pro to scan documents into pdf's. Up until a couple of days ago they had no issues. Now all of a sudden when they click the scanner from the drop down it locks adobe acrobat up and I have to end the job in task manager. It works fine on the admin side. I have given all the folders pertaining to adobe full rights to everyone and the user.  Here is a screen shot.
adobeerror.jpg
ASKER CERTIFIED SOLUTION
eli290

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