Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 533
  • Last Modified:

vostro 1400 XP usb mouse doesn't work

Reinstalled OS.
Now Dell USB mouse doesn't work.
Downloaded optical mouse driver for this computer.  Still no help.
Have removed the PS/2 Compatible Mouse (which is what shows up in Device Manager every time) and let the mouse reinstall.
etc. etc.
There appear to be no BIOS settings that would help/matter.
There appear to be no keyboard actions that would help/matter.
I need to get it working.
The touchpad works.
There is no external keyboard connected.
0
Fred Marshall
Asked:
Fred Marshall
1 Solution
 
Raymond PengSystems EngineerCommented:
This is happening for all usb ports?  Does the computer even recognize the mice when you plug it in as in a 'ding' sound.

you could try going into device manager > USB controllers > USB Root Hub > right click > properties > power management >  uncheck 'allow the computer to turn off this device to save power.'

are you plugged in  running off AC power from the wall?
0
 
nobusCommented:
normally, you plug the mouse in in the 1st usb port
you can also try resetting the bios
0
 
TymetwisterCommented:
Does the mouse work on a different computer? Alternately, have you tried using a different mouse on this computer?
0
 
Fred MarshallPrincipalAuthor Commented:
It turned out the the USB ports weren't showing good installs in Device Manager.  Removing them all fixed it.
0

Featured Post

Eye-catchers on the conference table

Challenge: The i-unit group was not satisfied with the audio quality during remote meetings. They were looking for a portable solution with excellent audio quality for use in their conference room but also at their client’s offices.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now