Watchguard Firebox x10e Edge dropping outgoing udp
Posted on 2012-03-09
Been beating my head against the wall trying to figure out why this Firebox is dropping outgoing UDP (to ports 6000, 9000-9001, 30000-30031). I setup a Custom Packet Filter Policy to allow traffic in/out for a Samsung IP phone that is running outside the network. The phone connects from an outside network to the inside network call center but there is no sound on the phone-it can make calls, but the user cant hear anything. The Firebox is dropping outgoing udp even with the Custom Packet Filter Policy explicitly permitting All Outgoing From ANY to ANY. The syslog shows the following:
Mar 9 18:12:23 kernel deny out eth1 60 udp 20 64 192.168.1.115 192.168.1.1 1024 6000 (default)
I get the same denys for port 30000-30031 as well.
Essentially, I need the Firebox to ALLOW UDP/TCP traffic OUT on (TCP6000, UDP6000, UDP9000-9001 and UDP30000-30031).
This Firebox is running software version 10.0 (I miss Cisco!)