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CRM 2011 - Is it possible to route a email to queue

tommym121
tommym121 asked
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Is it possible to route a email to a queue for further processing
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Chinmay PatelChief Technology Ninja
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Distinguished Expert 2019
Commented:
Hi tommym121,

You could use a workflow and assign step to achieve this. That is the easiest way to do this.
Apart from that it can be done via a JavaScript, Plugin and custom ASP.Net page as well.

Regards,
Chinmay.
Principal Consultant
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Commented:
You can also do this manually using the Add to Queue button on the ribbon. What's your scenario?

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Commented:
Thanks

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