?
Solved

CRM 2011 - can you open the email entity record and continue the work flow once email sent

Posted on 2012-03-09
2
Medium Priority
?
357 Views
Last Modified: 2012-03-13
I use a workflow to create a email merged with data, then I would like to open the email up for the user to verify all the information.  Upon the user click send, can the workflow continue where it left off.  I would like to the workflow to wait for the email reply and continue process
0
Comment
Question by:tommym121
2 Comments
 
LVL 27

Accepted Solution

by:
Chinmay Patel earned 2000 total points
ID: 37704135
Hi tommym121.

You can have a field[bollean] "Proceed Further" or any other suitable label on email form that user will set to true. And in your workflow, you will set it to trigger whenever this field is upodated and is set to true. Either you could create two workflows or you could set it so that unless thsi field is set to true, your workflow will stay in suspended state.

Regards,
Chinmay.
0
 

Author Closing Comment

by:tommym121
ID: 37715666
Thanks
0

Featured Post

Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On Sep 22nd 2014 Microsoft released Update Rollup 1 for Microsoft Dynamics CRM 2013 Service Pack 1 and back in July Update Rollup 3 was released.  So we now have:   Update Rollup 1Update Rollup 2Update Rollup 3Service Pack 1Update Rollup 1 for S…
Desired Skill Set for Microsoft Dynamics CRM Technical Resources – Part I
When cloud platforms entered the scene, users and companies jumped on board to take advantage of the many benefits, like the ability to work and connect with company information from various locations. What many didn't foresee was the increased risk…
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question