Solved

Lotus Domino recertification of Id file error " User not found in names.nsf"

Posted on 2012-03-09
13
525 Views
Last Modified: 2013-12-18
When I recertify the users whose ids are expired I am getting the error " User not found in the names.nsf" . I can see the user name is present in the names.nsf.Still this error msg keep appearing  and recrertification job failing in admin4.nsf.

I am using domino 8.5.3.
0
Comment
Question by:jobby1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
  • 3
  • +1
13 Comments
 
LVL 10

Expert Comment

by:Bawer
ID: 37704356
do a restart so the Domino check for the name validation, some time the names.nsf are not properly updated.
0
 
LVL 11

Expert Comment

by:larsberntrop
ID: 37704378
Make sure the certifying server is selected and the same as the administration server of your Domino domain.
0
 
LVL 15

Expert Comment

by:akhafaf
ID: 37704754
Hi there ,,

Run updall -r on names.nsf
Then ,,,
Run tell adminp p all on the domino console ....

Since when did you notice this event ???
Was there any kind of change on the Domino Server , CertifierID etc.???

Best Wishes
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:jobby1
ID: 37704887
I can see the names are updated in all server and I can see their names in names.nsf. I did server restart many times still the same problem and also I have selected the correct certifier and admin server. We upgraded the server from the old verion 8.0.1 to new verion 8.5.3

akhafaf:

I run the below still the same problem

Run updall -r on names.nsf

Then ,,,

Run tell adminp p all on the domino console ....
0
 
LVL 11

Expert Comment

by:larsberntrop
ID: 37705270
Did you also upgrade your admin client?
0
 
LVL 15

Expert Comment

by:akhafaf
ID: 37706917
Ok ,,, what about the other questions I asked in my previous comment ,,

Since when did you notice this event ???
Was there any kind of change on the Domino Server , CertifierID etc.???

In other words,, Did this happen after the upgrade ?

If another Admin accesses it with his ID and trys to recertify these users does it show the same error .

Now,, have a copy of the names.nsf (NAB) on your Local drive then try this on the production ...
http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.notes85.help.doc%2Fapp_refresh_design_t.html

http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.notes85.help.doc%2Fapp_replace_design_t.html

I really hope this helps
0
 
LVL 11

Expert Comment

by:larsberntrop
ID: 37707563
did someone lose the password to the certifier and try to hide it by generating a new one with the same name?
0
 

Author Comment

by:jobby1
ID: 37718484
akhafaf:

Pls find below my answers.

Since when did you notice this event ???

After ungrade

Was there any kind of change on the Domino Server , CertifierID etc.???

No

In other words,, Did this happen after the upgrade ?

Yes

If another Admin accesses it with his ID and trys to recertify these users does it show the same error .

We tried with other ids still the same problem.
0
 
LVL 15

Expert Comment

by:akhafaf
ID: 37725611
Thanks a lot dear jobby1 for the answers however, what about the other two suggestions


Now,, have a  back up copy of the names.nsf (NAB) on your Local drive then try this on the production ... ( Refersh and replace design of names.nsf
http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.notes85.help.doc%2Fapp_refresh_design_t.html

http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.notes85.help.doc%2Fapp_replace_design_t.html
0
 

Author Comment

by:jobby1
ID: 37732557
akhafaf:

I tried your last solution also but could not succeed.
0
 
LVL 15

Accepted Solution

by:
akhafaf earned 500 total points
ID: 37732905
I am really so sorry but all what I can suggest is that you can create a PMR with IBM support
0
 

Author Comment

by:jobby1
ID: 37734249
akhafaf:

ok
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is an old article, please see an updated version of this article, located here: http://www.experts-exchange.com/articles/23619/Notes-8-5x-Windows-7-Notes-info-and-tips.html
You’ve got a lotus Domino web server, and you have been told that “leverage browser caching” is a must do. This means that we have to tell the browser everywhere in the web to use cache. In other words, we set (and send) an expiration date in the HT…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question