We help IT Professionals succeed at work.

Lotus Domino recertification of Id file error " User not found in names.nsf"

jobby1
jobby1 asked
on
When I recertify the users whose ids are expired I am getting the error " User not found in the names.nsf" . I can see the user name is present in the names.nsf.Still this error msg keep appearing  and recrertification job failing in admin4.nsf.

I am using domino 8.5.3.
Comment
Watch Question

BawerCIO
CERTIFIED EXPERT

Commented:
do a restart so the Domino check for the name validation, some time the names.nsf are not properly updated.
Make sure the certifying server is selected and the same as the administration server of your Domino domain.

Commented:
Hi there ,,

Run updall -r on names.nsf
Then ,,,
Run tell adminp p all on the domino console ....

Since when did you notice this event ???
Was there any kind of change on the Domino Server , CertifierID etc.???

Best Wishes

Author

Commented:
I can see the names are updated in all server and I can see their names in names.nsf. I did server restart many times still the same problem and also I have selected the correct certifier and admin server. We upgraded the server from the old verion 8.0.1 to new verion 8.5.3

akhafaf:

I run the below still the same problem

Run updall -r on names.nsf

Then ,,,

Run tell adminp p all on the domino console ....
Did you also upgrade your admin client?

Commented:
Ok ,,, what about the other questions I asked in my previous comment ,,

Since when did you notice this event ???
Was there any kind of change on the Domino Server , CertifierID etc.???

In other words,, Did this happen after the upgrade ?

If another Admin accesses it with his ID and trys to recertify these users does it show the same error .

Now,, have a copy of the names.nsf (NAB) on your Local drive then try this on the production ...
http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.notes85.help.doc%2Fapp_refresh_design_t.html

http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.notes85.help.doc%2Fapp_replace_design_t.html

I really hope this helps
did someone lose the password to the certifier and try to hide it by generating a new one with the same name?

Author

Commented:
akhafaf:

Pls find below my answers.

Since when did you notice this event ???

After ungrade

Was there any kind of change on the Domino Server , CertifierID etc.???

No

In other words,, Did this happen after the upgrade ?

Yes

If another Admin accesses it with his ID and trys to recertify these users does it show the same error .

We tried with other ids still the same problem.

Commented:
Thanks a lot dear jobby1 for the answers however, what about the other two suggestions


Now,, have a  back up copy of the names.nsf (NAB) on your Local drive then try this on the production ... ( Refersh and replace design of names.nsf
http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.notes85.help.doc%2Fapp_refresh_design_t.html

http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.notes85.help.doc%2Fapp_replace_design_t.html

Author

Commented:
akhafaf:

I tried your last solution also but could not succeed.
Commented:
I am really so sorry but all what I can suggest is that you can create a PMR with IBM support

Author

Commented:
akhafaf:

ok

Explore More ContentExplore courses, solutions, and other research materials related to this topic.