troubleshooting Question

Newly installed & tested HP printer no longer works, printer not recognised

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memyselfiFlag for United Kingdom of Great Britain and Northern Ireland asked on
Windows 7
4 Comments1 Solution243 ViewsLast Modified:
A few days ago I installed a new HP DeskJet 1000 printer, installed the s/w on DVD/CD and it worked fine. Printed a few things over the next couple of days, max 10 pages with not much on. Now the printer doesn't work - I mean it does not appear as an installed printer as an option to print to from an application.

. The printer icon is in the Devices & Printers section ( of Windows 7 ) but has a "!"sign. Troubleshooter doesn't work because the printer isn't seen, even tho it is connected and all cable connections are firm.

If I reinstall the s/w CD it asks me if I want to continue even tho the printer is connected.

I've tested the cable ( which is new) with another printer and it worked.

If I try to add the printer with Add Printer I get the msg in the attached file.

Rebooting doesn't help.

How do I ensure the local print spooler starts?
hperror.png
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