SBS 2011 resolves external domain name to server LAN IP address
Posted on 2012-03-10
I've just set up my first SBS2011 installation and everything seems to be working except one thing: If I ping the company's externally hosted website by name the replies come back from the LAN IP address of the SBS server.
I've followed the MS recommendation to use the "remote" prefix for all remote access including email, but the server seems to be assuming that it's hosting the company website, which it most definitely isn't.
The Exchange server is quite happy to send and receive email for the company at companyname.biz, but as the server isn't resolving the companyname.biz website correctly I want to fix it to avoid problems in the future.
I've pinged no end of other domain names with all manner of TLD suffixes without any errors or problems; it's just the company external website that is not resolving correctly.
I've considered replacing the server LAN IP in the DNS forward lookup zone web server section with that of the ISP's DNS servers, but I'm reluctant to do this without taking advice first, as this is the only part of the installation that doesn't seem to be working properly.
I would very much appreciate good counsel on this issue.