• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 337
  • Last Modified:

great independent overqualified XP troubleshooter

Hello all,
I'm looking for a great indepndent over qualified XP troubleshooter.
I run mission-critical traidng applications, recently started having BSOD on one of the trading computers. I'm looking for a couple of independent paid experts who I can call to help me quickly troubleshoot. Dell Precision T5400. Dell tech support driving me crazy! Help!!!
0
tobal99z
Asked:
tobal99z
1 Solution
 
Darr247Commented:
Well, that's what we do here.

Attach the minidump file when you post, if possible.
That should be located in %systemroot%\MiniDump
(typically C:\Windows\MiniDump).
0
 
Martin LissOlder than dirtCommented:
From the tone of your question I get the feeling that you're looking to hire someone. Is that the case?
0
 
nobusCommented:
if you do not see minidumps, set your pc to make them
also inspect event viewer
0
 
tobal99zAuthor Commented:
Here are the mini-dumps... any advice greatly appreciated.
Mini031012-01.dmp
0
 
Darr247Commented:
That crash appears to be caused by symevent.sys, which is part of Symantec's Norton AV/Internet Security, et al, products. It looks to be about a year old; any updates available (e.g. like a 2012 version) for the Norton software on that machine?
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now