Hello. I have a question to ask you.
I have AIM (AOL Instant Messenger) chat/text program (latest version 18.104.22.168) that I installed for the first time on my Windows 7 64-bit system. Through my broadband communications cable company, I have public an Internet broadband Service and a private VIOP Digital Phone service. I can manage my account for my broadband communications cable company online and add service features to both these services. I have decided to add Caller ID to PC to my Windows desktop to show caller ID messages. Now the Caller ID to PC utilizes the program AIM in order to facilitate the caller ID messages on my desktop when I receive phone calls. Through my TWC online account, I select Caller ID to PC and the setup requires me to already have my AIM program running. I enter my AIM screen name I used to login to AIM. I login into AIM successfully. On the online setup webpages where I setup the Caller ID to PC, I asks for my AIM screen name. I enter the AIM screen name and then submit. Yes, I type it exactly! I then am told by my broadband communications cable company that I am to receive a 4-digit confirmation code in my AIM from them. Then I supposed to enter the code back on the online webpage and submit it. The thing of it is, I do not receive that confirmation code in my AIM no matter how many times I submit it through the online webpage. I have setup an AIM contact with the my account name TWCCallerID to help assure its safe passage to AIM, but I do not receive it. I disabled my firewall and anti-virus program to possibly think this may be the cause of some sort of block of messages. It is not. Any ideas of what is happening here -- why I am not getting my confirmation code into AIM? It should be simple and painless. This is the last step on the online website that assures caller ID capability on my computer.
If you have any ideas, please pass them my way. Ever experienced this before? Again, any ideas or suggestions of what is going on here? Am I missing something here?