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Digital Camera not showing

Have a Kodak digital camera. Added new firmware and now the camera doesn't display in my computer or picked when I add the camera to the PC via USB. However, a sound goes off indicating that the camera has connected. Yet the camera works on other PCs. However, these have not had the latest firmware put on. I have tried the following:-

1) Checked device manager, camera shows. Have uninstalled from DM and when camera is connected DM picks it up again.
2) Checked Disk Management to ascertain if it shows there. It doesn't.
3) Checked add / remove programs
4) Added device through 'add hardware'
5) Installed software from manufacturers website, website does not have drivers to download directly, only software.
6) Backed up and restore driver from another PC.
7) Did a system restore
8) Spoke with manufacturer technical department

But still no luck !
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IanTh
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try a different usb port if you can and see if that works physical usb ports are seperate in windows I have seen this before for other usb devices
or it could be a problem with the registry try a registry scanner to see if that picks up any problems
Avatar of Darr247
A) You say you added new "firmware" (presumably from Kodak), but firmware for the camera should go into the camera, not into a computer.

B) You never told us what operating system[s] you're using.

edit: Oh, and
C) What is the camera model?

:-)
This may be so obvious it doesn't need to be asked, but still: Is the camera turned on?
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discoveranother

ASKER

The camera belongs to a client, and correctly stated above, I have also ascertained the same problem caused, they put the firmware onto the computer not the camera. Is there any way of removing it ?  !!!
What is the operating system, and the camera model, please?
OS  = XP SP3
Camera is Kodak M580

Thanks
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Darr247
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