I have a user on a network that is having problems upgrading to the new iTunes version 10.6. When installing they get the error:
Error getting file security:
Where file path is that as shown in the attached screen shot (client name censored).
Have tried restart and trying a download install as the first thing but still get this error. The PC is only a month or two old with a fresh installation.
The only different on the network (Windows Server 2008) is that the network uses folder redirection so the “Music” folder is actually a network location (as you can see by the path in the error)
Any input on what is going on here would be much appreciated as now the failed installation has caused an error in iTunes in that it reports an error on start-up stating that iTunes needs reinstalling and import of music will not be possible until this is done.
Thanks in advance for any input on this matter.