troubleshooting Question

Unusually high bandwidth usage

Avatar of Neil Randall
Neil RandallFlag for United Kingdom of Great Britain and Northern Ireland asked on
Wireless NetworkingWeb BrowsersNetworking
5 Comments1 Solution806 ViewsLast Modified:
We have a 3 network MIFI device that allows up to 5 wireless connections.
We have a 15GB per month allowance.
We used up this allowance a few days before the month end.
For our type of Internet usage (email with attachments that run into 10's of MBs per day only) 5GB would be more than enough.

Logging onto the config page of the device showed we had used:

     Download 3GB
     Upload 12GB

I phoned 3 who suggested that one of the users may be watching/listening to video/audio and that this would use more upload than download.
This came as a surprise, I thought that if you were watching TV/Video etc. online that you would be downloading more than uploading!

Can any of you experts explain the data movement process of this type of Internet use and if uploads would be more than downloads (to me that doesn't sound logical)

Thanks for your help and hopefully education.

Neil
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