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proline officeware

Schoemans asked
my windows 7 proline machine is giving some strange symptoms...
1. not sure if this was caused by a virus infection but it doesn't boot up anymore...
- last known good configuration, no avail
- safe mode options, no avail
- memory test, no error were detected

2. It seems to loading up until the windows 7 logo, similar to windows xp start-up worm indicator... then it just restarts.
- proline machines usually comes with repair apps such as proline recovery agent:
- tried the following:
- start-up repair, no avail
- rollback, no avail.
- reload, will be the best  but this will kill my data...

3.  one usually had more options when this occurred in windows xp, recovery console,
- i have no win 7 disk available but only a bootable usb
- are there other options around this
- currently busy use eset rescue disk for virus checks...
thank for the assistance...
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loaded eset sysrescue disk onto usb for scans and it did detect some viruses but I'll keep you all updated....
It definitely is an infected system... Since you've ran hardware tests and everything seems OK, I recommend that you use one of the following methods of repair.

A: Perform what I call a 'dirty' repair of windows. Using the installation disk, go through the motions of a normal install (without performing a reformat). It will give you a prompt claiming that it found an old installation of windows and that it will retain all data. This will put all of your data into a folder on the root of the drive (ie: C:\Windows.old) After the installation is complete, you will still have access to all of your old data, however you will need to reinstall any applications/programs and move the appropriate data to the fresh/new directories. - I call this a 'dirty' repair because all traces of malware previously on the machine will still be present (although not active). Running multiple malware scanners on the windows.old directory will help prevent future infection.

B: Perform a clean reinstallation of windows. Remove the HDD from your machine and attach to an alternate one. Perform a full backup of all relevant/important data. Put HDD back in original machine, reformat it, and install windows. I still recommend running Malware scanners on all of the copied data. Once windows is installed you'll need to reinstall any apps/progs and copy back over any of your data.

Thanks again. :)

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