IT System Admin
Posted on 2012-03-11
After I down and install the smart array P212 controller firmware v.5.14, I reboot the DL120 G6 server and select F8 to bring up the configuration screen and try to view the logical drives, the keyboard up and down arrow keys are frozen, I can't move the selection up and down any more. Is this firware upgrade to affect motherboard? Up and down arrow keys were working before the smart array firmware upgrade. I just wonder whether the motherboard BIO will be conflicted with the P212 controller new firmware v5.14. Please help.
If it is nothing to do about system BIO, what will be the solution? Should your people report to HP about the smart array P212 firmware upgrade to V5.14 and keyboard up and down keys frozen while viewing the logical drives during "F8" configuration option?