matt
asked on
Exchange 2010- not receiving mail...new SBS2011 server
Just finished setting up the 2011SBS server, converted over from 2003 Standard and 2003 ExchangeSP2.
Internal and outbound mail work fine. outbound to inbound does not work.
I went through the troubleshooter and it did send an email to an internal user, but there was an error message. Mail submission failed: Error message: Server does not support secure connections.
Using the EMC under Organization Configuration/Hub Transport/Edge Subscriptions Tab there is nothing...should there be something there?
I looked at the receive connector (setup by default, I assume) and permissions does have Anonomous users ticked.
Internal and outbound mail work fine. outbound to inbound does not work.
I went through the troubleshooter and it did send an email to an internal user, but there was an error message. Mail submission failed: Error message: Server does not support secure connections.
Using the EMC under Organization Configuration/Hub Transport/Edge Subscriptions Tab there is nothing...should there be something there?
I looked at the receive connector (setup by default, I assume) and permissions does have Anonomous users ticked.
I am going to assume that you assigned the new server a new internal IP? if so did you change your access and nat rules to allow the inbound traffic to come to the server from the outside? I just want to rule that out.
Also is the old server still in on the network? Is their a connector between the two so that they can communicate? If their is a connector I am going the permissions on that connector may need to be adjusted.
ASKER
It was given the same ip address as the old server and the old server is offline.
Have you tried to run BPA?
You can also try to run SMTP diagnostics test on http://www.mxtoolbox.com.
You can also try to run SMTP diagnostics test on http://www.mxtoolbox.com.
ASKER
what is BPA?
ran MXtoolbox... comes back with below results- looks okay other than reversedns not matching banner? is that a problem?
OK - 64.18.4.13 resolves to s5b1.psmtp.com
Warning - Reverse DNS does not match SMTP Banner
Supports TLS.
0 seconds - Good on Connection time
Not an open relay.
0.250 seconds - Good on Transaction time
Session Transcript:
EHLO please-read-policy.mxtoolb ox.com
250-Postini says hello back
250-STARTTLS
250-8BITMIME
250 HELP [31 ms]
MAIL FROM: <supertool@mxtoolbox.com>
250 Ok [47 ms]
RCPT TO: <test@example.com>
554 No relaying allowed - psmtp [47 ms]
QUIT
221 Catch you later [31 ms]
ran MXtoolbox... comes back with below results- looks okay other than reversedns not matching banner? is that a problem?
OK - 64.18.4.13 resolves to s5b1.psmtp.com
Warning - Reverse DNS does not match SMTP Banner
Supports TLS.
0 seconds - Good on Connection time
Not an open relay.
0.250 seconds - Good on Transaction time
Session Transcript:
EHLO please-read-policy.mxtoolb
250-Postini says hello back
250-STARTTLS
250-8BITMIME
250 HELP [31 ms]
MAIL FROM: <supertool@mxtoolbox.com>
250 Ok [47 ms]
RCPT TO: <test@example.com>
554 No relaying allowed - psmtp [47 ms]
QUIT
221 Catch you later [31 ms]
SOLUTION
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I guess you are using Postini as antispam. In SMTP test you should enter your public IP address of your mail server.
ASKER
well I did an Mx lookup for that address and it reports back 3 MX records... all through postini.
I'm an installer at the client site
I'm an installer at the client site
ASKER
BPA, when I run the Connections option shows the new and the old exchange server. the old exchange server is disconnected. It had 3 errors relating to the old exchange server. Registy can't be accessed, Performance data can't be accessed, and WMI can't be accessed. all errors were regarding the OLD exchange server, not the new one.
ASKER
Is there some sort of process I can go through to create a new receive connector to get this working? outside email to internal is all that is not working...needs to be working by tomorrow....
If you are at clent site and you don't know public IP address this link will help you
http://www.whatismyip.com
http://www.whatismyip.com
ASKER
alright...here is that output... looks to be same error on banner
Object reference not set to an instance of an object. : Completed Got Banner
OK - 64.61.15.250 resolves to mail.benefitstomarketing.c om
Warning - Reverse DNS does not match SMTP Banner
Does not support TLS.
0 seconds - Good on Connection time
Not an open relay.
0.109 seconds - Good on Transaction time
Object reference not set to an instance of an object. : Completed Got Banner
OK - 64.61.15.250 resolves to mail.benefitstomarketing.c
Warning - Reverse DNS does not match SMTP Banner
Does not support TLS.
0 seconds - Good on Connection time
Not an open relay.
0.109 seconds - Good on Transaction time
ASKER
noticed something in BPA scan Scope:
I have the Exchange administrative group with the new exchange server under it. Then I have a First Administrator Group with the OLD exchange server under it.
I do think that is why those errors were stated a couple comments up in the thread, was because I selected both systems.
Question is... Is how to get that first administrators group out of there, and is it causing the issue?
OLD exchange was 2003 running on 2003 StandardSP2
NEW exchange is 2010 running on SBS2011
I have the Exchange administrative group with the new exchange server under it. Then I have a First Administrator Group with the OLD exchange server under it.
I do think that is why those errors were stated a couple comments up in the thread, was because I selected both systems.
Question is... Is how to get that first administrators group out of there, and is it causing the issue?
OLD exchange was 2003 running on 2003 StandardSP2
NEW exchange is 2010 running on SBS2011
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SOLUTION
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ASKER
new connector fixed the issue