Solved

Automatically send from the correct account in Outlook 2007

Posted on 2012-03-11
3
705 Views
Last Modified: 2012-05-14
I have just set up an imap email account on two PCs. Two people share one email address and they need to know when a mail has been actioned by the other person without the need to cc each other (hence an imap account rather than pop).

Both users also have individual personal email accounts so the requirement is that when they reply to an email from the imap account Outlook automatically sends from the imap account. However, this only appears to work on one of the PCs.

Person A uses Outlook 2003 and his default account is his personal (pop3) account. When he replies to an imap email, Outlook automatically sends from the imap email account.

Person B uses Outlook 2007 and his default account is his personal (pop3) account. When he replies to an imap email, Outlook sends from his pop3 (default) email account, so he has to manually select the imap account before sending.

I am assuming this is happening because Outlook 2003 and 2007 work differently in this respect.

I would like to know if it is possible within Outlook 2007 to set it up so that it operates in the same wasy as Outlook 2003. I.e. it automatically sets the correct send account rather than it having to be done manually.

Is this possible?
0
Comment
Question by:grapey100
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 47

Assisted Solution

by:apache09
apache09 earned 250 total points
ID: 37707537
Person A uses Outlook 2003 and his default account is his personal (pop3) account. When he replies to an imap email, Outlook automatically sends from the imap email account.

Strange that Outlook 2003 automatically users the appropriate account when replying.
IN 2007 and earlier Outlook always uses the default account for Sending any mail.
Regardless of what account is selected as the default

It wasnt until Outlook 2010 that they introduced fully functional capability for multiple accounts in outlook
0
 
LVL 76

Accepted Solution

by:
David Lee earned 250 total points
ID: 37719288
Outlook 2007 does send from the account a message was received through.  For example, I have Outlook 2007 with 3 accounts configured.  When I reply to a message that arrived through account A that reply is sent using account A.  Ditto for messages received through the other accounts.

Is the IMAP account a Gmail account?  If so, then I've seen reports of this problem before.
0
 

Author Comment

by:grapey100
ID: 37722743
BlueDevilFan - No, it's no gmail. It is a FastHost supported email domain.
0

Featured Post

SendBlaster Pro 4 - Bulk Email Sending Software

SendBlaster 4 Pro - Best Bulk Emailing Sending Software
Automatic Subscribe / Unsubscribe Processing
Great for Newsletters & Mass Mailings
Optional HTML & Text Composition
Integration with Google Features
Built in Spam Score Checking
Free Professional Templates - Feature Packed!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Setup Exchange Server on Huawei Mate9 6 132
Outlook contact memory 2 35
Exchange Server not available 42 59
exchange, IIS, AUTODISCOVER, OWA 18 58
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question