Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

desktop shortcuts disappear

Posted on 2012-03-11
17
Medium Priority
?
925 Views
Last Modified: 2012-03-27
i noticed for several years the following :
i put shortcuts to the windows games on the desktop, eg freecell, patience etc..usually 4 or or 5, and they work as supposed

however after some time - it can be months or weeks -  never timed it, they simply disappear from my desktop (and from the desktop folder also) - and i have to recreate the shortcuts

i have disabled all updates, since i want to update only when i see the need for it, so it can't be that

what can be the reason the  shortcuts disappear??

FYI - i reboot 3x per day, and of course , the problem is noticed after a reboot
0
Comment
Question by:nobus
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 3
  • 3
  • +3
17 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 37707443
Right click on desktop- click view - click show desktop icons.





Ded9
0
 
LVL 11

Expert Comment

by:SANDY_SK
ID: 37707460
Also check if your the clean up desktop option was run. What it does is that it created a folder on your desktop named "unused shortcuts" and puts all the unused icons into that.

Although this is supposed to clear only the unused icons, at times it misbehaves...
0
 
LVL 28

Assisted Solution

by:Run5k
Run5k earned 1600 total points
ID: 37707633
It sounds like the root cause is the Windows 7 periodic maintenance that is configured by default.  Here is a great article that explains the cause and potential fix action that was written by Leew, one of the Experts Exchange community's foremost Window experts:

Fixing Disappearing Desktop Shortcuts in Windows 7
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 28

Expert Comment

by:Run5k
ID: 37707637
If Leew's recommendations don't alleviate the problem, a relatively simple workaround is to copy your shortcuts to the Public desktop, since that seems to be exempt from the periodic maintenance process:

C:\Users\Public\Desktop
0
 

Expert Comment

by:surendarp
ID: 37708313
Also check if your the clean up desktop option was run. What it does is that it created a folder on your desktop named "unused shortcuts" and puts all the unused icons into that.

Although this is supposed to clear only the unused icons, at times it misbehaves...
0
 
LVL 11

Expert Comment

by:SANDY_SK
ID: 37708383
surendarp why are you just copy pasting the comments??
0
 
LVL 93

Author Comment

by:nobus
ID: 37708647
Ded9, i know how to get them back, or view them - that is not the question here, but tx for posting.
@Sandy: i never noticed an "unused shortcuts" folder
@run5k: seems a likely cause - but the question arises :  WHY does it consider it's own games(residing in it's normal locations) as broken shortcuts ?

i changed the file, but will know if it fixes the issue, since i don't know when it happens

so 2 Q now :
1-WHY does it consider it's own games(residing in it's normal locations) as broken shortcuts ?
2-WHEN does it do the maintenance?  what period?

and 3- another of my own : it deletes only the shortcuts i placed, but not the rest, see attached pic
dtx everybody
0
 
LVL 93

Author Comment

by:nobus
ID: 37708660
MORE INFO :
when i used Snagit to make the Pic above, it asked if its the 1st time i use it - so there seems to have happened something like a cleanup
does that sound reasonable it also changes software behavior that has also been installed  for months ?
0
 
LVL 30

Assisted Solution

by:ded9
ded9 earned 400 total points
ID: 37708769
Close all apps and then run this fixit

http://support.microsoft.com/mats/windows_file_and_folder_diag/


Reboot create new shortcuts and check.



Ded9
0
 
LVL 93

Author Comment

by:nobus
ID: 37708902
what is the reason for running the fixit Ded9?
plse post some info, so i learn something
0
 
LVL 30

Expert Comment

by:ded9
ID: 37709029
What it fixes...

Some icons in My Computer, in Windows Explorer, on the desktop, or on the Quick Launch Bar change randomly.






Ded9
0
 
LVL 93

Author Comment

by:nobus
ID: 37709281
ok - i ran it
0
 
LVL 28

Expert Comment

by:Run5k
ID: 37712114
To re-address your previous questions, Leew's article that I referenced aboved contains a link to a Microsoft KB article (http://support.microsoft.com/kb/978980) that says the following:

"The System Maintenance troubleshooter performs a weekly maintenance of the operating system. The System Maintenance troubleshooter either fixes problems automatically or reports problems through Action Center. When there are more than four broken shortcuts on the desktop, the System Maintenance troubleshooter automatically removes all broken shortcuts from the desktop."

Regarding why it will only "attacks" some of your icons and not others, is it possible that the path to the problematics shortcuts is temporarily down when the System Maintenance troubleshooter executes?  Or, are the shortcuts that seem to be exempt actually on the end-user's desktop, or are they on the Public desktop and simply appear available to the end-user?
0
 
LVL 93

Author Comment

by:nobus
ID: 37713417
tx for the "weekly" find run5k
>>  is it possible that the path to the problematics shortcuts is temporarily down when the System Maintenance troubleshooter executes?   <<  i don't see a reason, i run from an intel 160GB SSD drive with allprograms, and a 1 TB as data disk
The shortcuts i  simply created  from all programs>games>copy to desktop, and it's the pc i dayly use

btw - by naming the task, i found this article, explaining how to set it to troubleshoot only; that sounds like what i need, but i'm not sure if i can schedule it other than weekly
http://www.verboon.info/index.php/2010/11/control-windows-7-scheduled-maintenance-behavior-through-group-policy/
0
 
LVL 9

Expert Comment

by:Shani Basha
ID: 37713442
Do you have games checked in the programs and features of windows 7??
0
 
LVL 93

Accepted Solution

by:
nobus earned 0 total points
ID: 37713462
shbasha - i don't understand what you mean, explain plse
0
 
LVL 93

Author Closing Comment

by:nobus
ID: 37770475
i consider the original question answered, though these still remain unanswered - maybe someone cares to address them still?

1-WHY does it consider it's own games(residing in it's normal locations) as broken shortcuts ?
2-WHEN does it do the maintenance?  what period?

maybe it is too early to be sure  it is ok now - but if it returns - i'll add another comment
0

Featured Post

Enroll in October's Free Course of the Month

Do you work with and analyze data? Enroll in October's Course of the Month for 7+ hours of SQL training, allowing you to quickly and efficiently store or retrieve data. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question