Solved

desktop shortcuts disappear

Posted on 2012-03-11
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Last Modified: 2012-03-27
i noticed for several years the following :
i put shortcuts to the windows games on the desktop, eg freecell, patience etc..usually 4 or or 5, and they work as supposed

however after some time - it can be months or weeks -  never timed it, they simply disappear from my desktop (and from the desktop folder also) - and i have to recreate the shortcuts

i have disabled all updates, since i want to update only when i see the need for it, so it can't be that

what can be the reason the  shortcuts disappear??

FYI - i reboot 3x per day, and of course , the problem is noticed after a reboot
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Question by:nobus
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17 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 37707443
Right click on desktop- click view - click show desktop icons.





Ded9
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LVL 11

Expert Comment

by:SANDY_SK
ID: 37707460
Also check if your the clean up desktop option was run. What it does is that it created a folder on your desktop named "unused shortcuts" and puts all the unused icons into that.

Although this is supposed to clear only the unused icons, at times it misbehaves...
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LVL 28

Assisted Solution

by:Run5k
Run5k earned 400 total points
ID: 37707633
It sounds like the root cause is the Windows 7 periodic maintenance that is configured by default.  Here is a great article that explains the cause and potential fix action that was written by Leew, one of the Experts Exchange community's foremost Window experts:

Fixing Disappearing Desktop Shortcuts in Windows 7
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LVL 28

Expert Comment

by:Run5k
ID: 37707637
If Leew's recommendations don't alleviate the problem, a relatively simple workaround is to copy your shortcuts to the Public desktop, since that seems to be exempt from the periodic maintenance process:

C:\Users\Public\Desktop
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Expert Comment

by:surendarp
ID: 37708313
Also check if your the clean up desktop option was run. What it does is that it created a folder on your desktop named "unused shortcuts" and puts all the unused icons into that.

Although this is supposed to clear only the unused icons, at times it misbehaves...
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LVL 11

Expert Comment

by:SANDY_SK
ID: 37708383
surendarp why are you just copy pasting the comments??
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LVL 92

Author Comment

by:nobus
ID: 37708647
Ded9, i know how to get them back, or view them - that is not the question here, but tx for posting.
@Sandy: i never noticed an "unused shortcuts" folder
@run5k: seems a likely cause - but the question arises :  WHY does it consider it's own games(residing in it's normal locations) as broken shortcuts ?

i changed the file, but will know if it fixes the issue, since i don't know when it happens

so 2 Q now :
1-WHY does it consider it's own games(residing in it's normal locations) as broken shortcuts ?
2-WHEN does it do the maintenance?  what period?

and 3- another of my own : it deletes only the shortcuts i placed, but not the rest, see attached pic
dtx everybody
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LVL 92

Author Comment

by:nobus
ID: 37708660
MORE INFO :
when i used Snagit to make the Pic above, it asked if its the 1st time i use it - so there seems to have happened something like a cleanup
does that sound reasonable it also changes software behavior that has also been installed  for months ?
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LVL 30

Assisted Solution

by:ded9
ded9 earned 100 total points
ID: 37708769
Close all apps and then run this fixit

http://support.microsoft.com/mats/windows_file_and_folder_diag/


Reboot create new shortcuts and check.



Ded9
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LVL 92

Author Comment

by:nobus
ID: 37708902
what is the reason for running the fixit Ded9?
plse post some info, so i learn something
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LVL 30

Expert Comment

by:ded9
ID: 37709029
What it fixes...

Some icons in My Computer, in Windows Explorer, on the desktop, or on the Quick Launch Bar change randomly.






Ded9
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LVL 92

Author Comment

by:nobus
ID: 37709281
ok - i ran it
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LVL 28

Expert Comment

by:Run5k
ID: 37712114
To re-address your previous questions, Leew's article that I referenced aboved contains a link to a Microsoft KB article (http://support.microsoft.com/kb/978980) that says the following:

"The System Maintenance troubleshooter performs a weekly maintenance of the operating system. The System Maintenance troubleshooter either fixes problems automatically or reports problems through Action Center. When there are more than four broken shortcuts on the desktop, the System Maintenance troubleshooter automatically removes all broken shortcuts from the desktop."

Regarding why it will only "attacks" some of your icons and not others, is it possible that the path to the problematics shortcuts is temporarily down when the System Maintenance troubleshooter executes?  Or, are the shortcuts that seem to be exempt actually on the end-user's desktop, or are they on the Public desktop and simply appear available to the end-user?
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LVL 92

Author Comment

by:nobus
ID: 37713417
tx for the "weekly" find run5k
>>  is it possible that the path to the problematics shortcuts is temporarily down when the System Maintenance troubleshooter executes?   <<  i don't see a reason, i run from an intel 160GB SSD drive with allprograms, and a 1 TB as data disk
The shortcuts i  simply created  from all programs>games>copy to desktop, and it's the pc i dayly use

btw - by naming the task, i found this article, explaining how to set it to troubleshoot only; that sounds like what i need, but i'm not sure if i can schedule it other than weekly
http://www.verboon.info/index.php/2010/11/control-windows-7-scheduled-maintenance-behavior-through-group-policy/
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LVL 9

Expert Comment

by:Shani Basha
ID: 37713442
Do you have games checked in the programs and features of windows 7??
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Accepted Solution

by:
nobus earned 0 total points
ID: 37713462
shbasha - i don't understand what you mean, explain plse
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Author Closing Comment

by:nobus
ID: 37770475
i consider the original question answered, though these still remain unanswered - maybe someone cares to address them still?

1-WHY does it consider it's own games(residing in it's normal locations) as broken shortcuts ?
2-WHEN does it do the maintenance?  what period?

maybe it is too early to be sure  it is ok now - but if it returns - i'll add another comment
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