Solved

Remote Desktop cannot connect remotely to windows server 2008 r2

Posted on 2012-03-11
5
593 Views
Last Modified: 2012-03-26
The remote server is setup with terminal services. I have tested the remote desktop connection to the server itself and it works. But cannot connect from a remote location / site. I have Teamviewer installed and I have no issues connecting from a remote location to the server location via teamviewer. The only other thought that I have is that a private role may be overriding the connection.
0
Comment
Question by:spcpylt
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 17

Expert Comment

by:Gaurav Singh
ID: 37707483
Please make sure  the RDP port is enable from the firewall....
0
 
LVL 7

Expert Comment

by:Martin81
ID: 37707488
If you can RDP to the server from another server or client at the same site then it probably isn't the RDP setup that's the problem it's more likely to be either that you can't route to that site from where you are, or a firewall between you and that site is blocking the connection.
0
 
LVL 9

Accepted Solution

by:
lojk earned 500 total points
ID: 37707494
If the server is fully exposed to the internet with a full public IP it will just be a firewall (blocking) issue  - if the server only has an internal IP (10.x.x.x, 192.x.x.x) then you will need to forward the port on the router to that servers internal IP.

Team viewer does not require an incoming connection (port forwarding rule) as it makes an outgoing connection from both sides of the connection to a shared location that is on the internet.
0
 
LVL 2

Expert Comment

by:jsrebnik
ID: 37707544
Assuming that your server is sitting behind a router/firewall, make sure that inbound traffic on port 3389 is being forwarded to the internal i.p. address of the server.
0
 

Expert Comment

by:surendarp
ID: 37708312
Please make sure  the RDP port is enable from the firewall....
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The way I use Experts Exchange to assist me in analyzing and diagnosing a problem is I first enter a Verbose Question at Experts Exchange like: Office 2007 will hang when opening and saving files I then launch WordPad (any text editor will do) an…
It’s been over a month into 2017, and there is already a sophisticated Gmail phishing email making it rounds. New techniques and tactics, have given hackers a way to authentically impersonate your contacts.How it Works The attack works by targeti…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question