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Win 7 Remote Desktop appears to not send login credentials

Posted on 2012-03-11
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Last Modified: 2016-11-23
I built a new Win7 machine to replace my Dell 8250 running XP, which is currently in need of a new NIC.
I use to be able to use My XP-Dell machine to VPN into my workplace....once connected I would use Remote Desktop to log on to my work-PC in my office...no problem

After I built my new Win7 machine and installed the vpn client software (along with other bare-bones apps like Office and virus protection) I can successfully make a VPN into the company network. When I start Remote Desktop I see the log on screen of my workplace PC. asking for a password (same screen if I was actually at work) When I type the password it returns a message saying I'm using the wrong login credentials...but I'm not....and it's the correct machine as I can see my name on the screen.
Any ideas???
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Question by:TGarey123
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Expert Comment

by:surendarp
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Check the NUM LOCK..FUNCTION or SCROLL LOCK.
If these last two button is in ON state. the key is working in wrongly..
TRY IT...
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Author Comment

by:TGarey123
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No this isn't it, I should have mentioned that I even cut/pasted the correct password typed into notepad. When I go into work this afternoon I will try the Remote Desktop login from another machine in the Lab. That should give me some clues either way and I'll report back the results.
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Author Comment

by:TGarey123
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There is no problem to remote desktop into my PC from another PC  here at work. So why does it work here but not from home? The only differences are:

 1. when I am at home I need to first make a vpn connection into the company network,  but the connection is good. I can ping my work-pc fine. Starting Remote Desktop brings me to my login screen!!! I can see it....Why the #$%& doesn't it accept my password???

2. At home I am now using Win7....maybe I now need to make an XP machine to test Remote Desktop from it (this is what I use to use without problems).

The VPN client is cisco's if it makes any difference.
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Accepted Solution

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TGarey123 earned 0 total points
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Problem was my username name had a \user1 added to end of my host pc name.
Got to love MS....
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Author Closing Comment

by:TGarey123
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Was the only solution to work. No fault of EE members, I probably should have waited longer before submitting the question
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