troubleshooting Question

Analog trunk card trouble

Avatar of jlnava94
jlnava94Flag for Mexico asked on
Networking Hardware-OtherIP Telephony
6 Comments1 Solution239 ViewsLast Modified:
I have an IP office 500 V2 7.0 and I installed an trunk daugther Card Analog 4 Universal 700417405 in the slot 2 of the Control Unit over an Analog Extension Card Phone 8 700417231 but the 9 led of this slot is on red and the Manager software it appears as "PHONE8/Unknown".
Somebody can help me to troubleshooting this?
Thanks in advance
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