Solved

Analog trunk card trouble

Posted on 2012-03-11
8
115 Views
Last Modified: 2015-05-01
Hi,
I have an IP office 500 V2 7.0 and I installed an trunk daugther Card Analog 4 Universal 700417405 in the slot 2 of the Control Unit over an Analog Extension Card Phone 8 700417231 but the 9 led of this slot is on red and the Manager software it appears as "PHONE8/Unknown".
Somebody can help me to troubleshooting this?
Thanks in advance
Analog-Trunk-error.jpg
0
Comment
Question by:jlnava94
  • 5
8 Comments
 
LVL 22

Expert Comment

by:rickhobbs
ID: 37712742
The number of channels exceed your license according to the error in the lower right.
0
 

Author Comment

by:jlnava94
ID: 37712822
But the licenses exceeded are of the E1 PRI channel, when the licenses are exceeded don´t alarm the card (led 9).
The problem is with the trunk daugther Card Analog 4 Universal 700417405 in the slot 2 of the Control Unit over an Analog Extension Card Phone 8.
Thank you
0
 

Accepted Solution

by:
jlnava94 earned 0 total points
ID: 37826048
To resolve this problem it is necesary update de Operating System to 7.0 or 8.0 release
The alarm is cleared and I can to configure de analog trunk ports
0
What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

 

Author Comment

by:jlnava94
ID: 37826059
I've requested that this question be closed as follows:

Accepted answer: 0 points for jlnava94's comment #37826048

for the following reason:

This is the solution that I find and tets with the IP Office, it is working.
0
 

Author Comment

by:jlnava94
ID: 37826060
To resolve this problem it is necesary update de Operating System to 7.0 or 8.0 release
The alarm is cleared and I can to configure de analog trunk ports
0
 

Author Comment

by:jlnava94
ID: 37826062
.
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

 One of the main issues with network wires is that you never have enough.  You run plenty and plan for the worst case but you still end up needing more.  What many people do not realize is with 10BaseT and 100BaseT (but not 1000BaseT) networks you …
When posting a question about a Cisco ASA, Cisco Router or Cisco Switch, it can aid diagnosis if a suitably sanitised copy of the config is provided. It is much better to leave as much of the configuration as original as possible, as it could be tha…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now