Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Analog trunk card trouble

Posted on 2012-03-11
8
Medium Priority
?
137 Views
Last Modified: 2015-05-01
Hi,
I have an IP office 500 V2 7.0 and I installed an trunk daugther Card Analog 4 Universal 700417405 in the slot 2 of the Control Unit over an Analog Extension Card Phone 8 700417231 but the 9 led of this slot is on red and the Manager software it appears as "PHONE8/Unknown".
Somebody can help me to troubleshooting this?
Thanks in advance
Analog-Trunk-error.jpg
0
Comment
Question by:jlnava94
  • 5
6 Comments
 
LVL 22

Expert Comment

by:Rick Hobbs
ID: 37712742
The number of channels exceed your license according to the error in the lower right.
0
 

Author Comment

by:jlnava94
ID: 37712822
But the licenses exceeded are of the E1 PRI channel, when the licenses are exceeded don´t alarm the card (led 9).
The problem is with the trunk daugther Card Analog 4 Universal 700417405 in the slot 2 of the Control Unit over an Analog Extension Card Phone 8.
Thank you
0
 

Accepted Solution

by:
jlnava94 earned 0 total points
ID: 37826048
To resolve this problem it is necesary update de Operating System to 7.0 or 8.0 release
The alarm is cleared and I can to configure de analog trunk ports
0
Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

 

Author Comment

by:jlnava94
ID: 37826059
I've requested that this question be closed as follows:

Accepted answer: 0 points for jlnava94's comment #37826048

for the following reason:

This is the solution that I find and tets with the IP Office, it is working.
0
 

Author Comment

by:jlnava94
ID: 37826060
To resolve this problem it is necesary update de Operating System to 7.0 or 8.0 release
The alarm is cleared and I can to configure de analog trunk ports
0
 

Author Comment

by:jlnava94
ID: 37826062
.
0

Featured Post

Free recovery tool for Microsoft Active Directory

Veeam Explorer for Microsoft Active Directory provides fast and reliable object-level recovery for Active Directory from a single-pass, agentless backup or storage snapshot — without the need to restore an entire virtual machine or use third-party tools.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When posting a question about a Cisco ASA, Cisco Router or Cisco Switch, it can aid diagnosis if a suitably sanitised copy of the config is provided. It is much better to leave as much of the configuration as original as possible, as it could be tha…
Why do some people recommend buying business VoIP from an ISP? What are the benefits to my company? What are the costs?
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
How can you see what you are working on when you want to see it while you to save a copy? Add a "Save As" icon to the Quick Access Toolbar, or QAT. That way, when you save a copy of a query, form, report, or other object you are modifying, you…
Suggested Courses
Course of the Month15 days, 6 hours left to enroll

577 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question