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Connecting to Airport Extreme Router using pc.

Posted on 2012-03-12
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Last Modified: 2012-04-02
Hi,

Have a friend who has a HP Laptop running XP. She cannot connect to the wireless network located in their home.  Her PC picks up the network and when attempting to connect she getst no IP address.  My other friend can connect using another pc running Windows 7.

They had a spare Linksys router and she was able to connect to this device with no issues.  However, the device is old and they would prefer to use the Apple router.  Just curious does here pc need to have the Airport Utility Application installed so she can connect wireless using the apple router.

Any help would be greatly appreciated.
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Question by:qec-cmolloy
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IanTh earned 250 total points
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by:Eoin OSullivan
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No, the Apple Airport Utility is NOT required to connect to AirportExtreme to AirportExpress devices.

The problem most likely is that the Airport is using 802.11n ONLY and the HP laptop may only support the older 802.11b or 802.11g  standards.

Check what standards the HP requires.  It is possible to change settings on the Airport to support the older WiFi standards too.
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