troubleshooting Question

PrintIsolationHost.exe Windows 2008R2 Server

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efx-wpg asked on
Printers and ScannersWindows Server 2008
6 Comments1 Solution12537 ViewsLast Modified:
Hello,

I am running Windows 2008R2 as a print server and noticed that the following error keeps appearing:

Faulting application name: PrintIsolationHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bd3b1
Faulting module name: hpzuiwn7.dll, version: 0.3.7071.0, time stamp: 0x4a5bdfcb
Exception code: 0xc0000005
Fault offset: 0x00000000000d6971
Faulting process id: 0x534
Faulting application start time: 0x01ccf19af2bb7704
Faulting application path: C:\Windows\system32\PrintIsolationHost.exe
Faulting module path: C:\Windows\system32\spool\DRIVERS\x64\3\hpzuiwn7.dll
Report Id: 306a6540-5d8e-11e1-bd1d-005056b60001

I do not see hpzuiwn7 as the print processor listed for any of our printers, does anyone know how to get rid of this error?  We have to restart the spool services more often than normal (once or twice a week) and in reviewing the event viewer I came across this.

Thanks for your assistance.
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