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Outlook Keeps Downloading Old Mail

Posted on 2012-03-12
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Last Modified: 2012-08-14
I Recently received a new Laptop and copied the outlook.pst file from the old to the the new system, (this overwrote the default "Outlook.pst) after setting up. I thought that it would pick up from where I left off with the old laptop. It did, but it constantly downloads 1Gig plus of mail that has already been downloaded in the past. I have gone into my mail server (iMail) and deleted all the mail that is in the "Inbox" but on the laptop's the behavior is the same. I am at a loss not. This is Outlook 2007. Can some please tell me what is going on. I still have the Original Outlook.pst file where I backed it up. Again it opens just fine, but during send and receive operations it consistently is downloading the entire history of mail for the account even though the Inbox on the server has been entirely deleted.
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Question by:cyberchrisrock
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by:ded9
ID: 37709793
Access your webmail and then delete all the items in thrash permanently ...after that try syncing outlook.



Ded9
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by:ded9
ID: 37709811
Also try deleting sent mail items ...after that try syncing email in outlook.



Ded9
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by:cyberchrisrock
ID: 37709883
I did both of those things you suggested. I did them yesterday, but with the same result. Do you have any other suggestions please?
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by:ded9
ID: 37709910
Uncheck leave a copy of email on server ...in account settings...then try downloading mails.



Ded9
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Ess Kay earned 500 total points
ID: 37709946
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by:ded9
ID: 37710029
I think esskayb2d is right the problem is caused by imap setting


Ded9
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Author Closing Comment

by:cyberchrisrock
ID: 37745464
Thank you very much. I had to uncheck the save mail option and do it all again.
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