troubleshooting Question

Disable email for user on Exchange 2010; But keep account active

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I need to remove the ability for an account to receive email on our exchange 2010 server.  I do not want to delete the account, nor lose the emails currently associated with it.  Is there a way to simply turn off the ability for emails to be received?  I know that disabling is not the way to go either.

I am attaching a couple screen shots that show the mailbox that I need to modify.  My initial research came across the following:

"We've removed the user from all groups and disabled the AD user. We didn't want the mailbox to receive mail from external clients with an out of office message. We ended up doing as mentioned above and changed the mailbox from user@company.com to userFMLA@company.com. Thanks for all the input."

When I attempt to rename the email account it gives me the following error: "This command will clear the PrimarySMTP Address property because the EmailAddressPolicyEnabled parameter is et to true.  This action isn't allowed."

I am still new to Exchange 2010.  Any insight is appreciated!


Sincerely,
Joy
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