Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Microsoft Exchange 2010 and outlook/sync issue

Posted on 2012-03-12
3
343 Views
Last Modified: 2012-03-19
Current Senario.

We have a primary site and a DR site. Exchange2010 is on primary site replicating traffic to DR Exchange. Active Sync is enabled for iphones and android phones. When the primary exchange goes into update mode and takes a rather long time to come back up, Database fails over to DR Exchange. In doing so, the Active Sync settings change on all iphone and android device. The server name changes from a .com to a .local. When we mount the primary database back ,the active sync settings do not roll back, hence making our IT deptartment run around changing all the phone settings back to the primary exchange. Is there a way to fix this? Or possibly change the DR site to point to the .com server name?

thanks in advance
0
Comment
Question by:ferranti02
  • 2
3 Comments
 
LVL 7

Expert Comment

by:Ilya Rubinshteyn
ID: 37710031
Are you using DAG for DR? the best way to set this up is to have a CAS server at each site and have a dynamic DNS pointing to the server that is up. You will need to ensure that both internal server names are on the Exchange certificate to ensure active sync functionality.
0
 

Author Comment

by:ferranti02
ID: 37710403
Yes i am using a DAG. The CAS Server is with the Transport Server as well. Actually all the servers are on one Server.
0
 
LVL 7

Accepted Solution

by:
Ilya Rubinshteyn earned 500 total points
ID: 37710513
Are your outlook clients having the same issues? if not, create 2 DNS entries for you mail domain: primary.contoso.com, secondary.contoso.com. Set the TTL to something like 1 hour. This will force the phones to connect to the correct CAS server once the primary DB is up. An alternative is to use a dynamic DNS service to do this for you.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question