Solved

Default printer on Virtual Desktop switches

Posted on 2012-03-12
14
1,481 Views
Last Modified: 2012-05-21
So, I have a user that is reporting a problem with their default printer.  They are able to set the default to whichever device they please, but it seems that everytime they log in to their VM their change is lost & the default printer switches to the Microsoft XPS Document Writer.

Any help is appreciated,
ASB_Tech

Information:
VMWare VSphere - vrs 4.0u1 (I know it's old, but we are in the process of upgrading to 5.0)
VM OS - Windows XP
Printers are networked & devices are installed on a win2k3 server
0
Comment
Question by:ASB_Tech
  • 7
  • 4
  • 3
14 Comments
 
LVL 119
ID: 37710071
Check their profile (roaming) and permissions, it's not a VMware issue.

It's a normal/standard Windows OS issue.
0
 
LVL 9

Expert Comment

by:AdrienneSperber
ID: 37710109
I've used this utility before also. It sets the default printer so it stays.  

http://www.thirdring.net/software_setdefaultprinter.htm
0
 

Author Comment

by:ASB_Tech
ID: 37710296
What should I be checking their profiles/permissions for exactly?
Thanks.
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
LVL 119
ID: 37710386
Are they using roaming profiles?
0
 

Author Comment

by:ASB_Tech
ID: 37710576
No, we are using Local Profiles.  Our desktop pools (vmware) are setup as Persistent, as well.
0
 
LVL 119
ID: 37710580
is this the only user with issues?
0
 
LVL 9

Accepted Solution

by:
AdrienneSperber earned 300 total points
ID: 37710596
If you don't actually need the Document Writer Printer you can remove it and it will no longer change the default printer.
0
 

Author Comment

by:ASB_Tech
ID: 37710609
So far this is the only user with this issue. I emailed all Pool members to try & narrow the scope of the problem. So far, this is the only user I have that is reporting the issue.
0
 

Author Comment

by:ASB_Tech
ID: 37710654
@adrienne - Based on that, you think that the issue with the os switching printers is centered around the Doc Writer being installed?
0
 
LVL 9

Expert Comment

by:AdrienneSperber
ID: 37710667
I've seen it happen before, Maybe you can check settings on the XPS but the quick fix was just to remove it and the Default printer stayed set to the correct Printer.
0
 

Author Comment

by:ASB_Tech
ID: 37710749
Hmm, I guess I'm struggling a little bit with that conceptually.. Seeing how this is 1 of 5 VMs working off a parent image & the only one reporting an issue.

I could be wrong in this line of thinking, but when I think about the circumstances & what you have proposed. All that I see getting accomplished is that the deafult will not switch to the XPS, but that doesn't mean that it won't switch to something else..

Maybe I'm thinking in too much of a "black/white" mindset..
0
 
LVL 9

Expert Comment

by:AdrienneSperber
ID: 37710809
I found this thread:

http://www.winvistatips.com/default-printer-changing-t61996.html

you can test out that theory, see if it is defaulting to the last printer in the list..
0
 

Author Comment

by:ASB_Tech
ID: 37710872
Well this may shake up the landscape of the problem a little bit, as I just had a few more users get back to me...

It now appears that we have a few a users going through this situation..  3 in the same pool & another in a different pool at the same location..

EDIT:  3 in the same pool & another in a different pool ALL at the same location..
0
 

Author Comment

by:ASB_Tech
ID: 37992742
Removed the Document Writer printer, but also needed to remove the drivers & port as well.  We also removed the ThinPrint drivers & one of the TPVM ports. & have not run into the original issue for nearly a month now.

Thanks for the help on this & sorry for the delayed follow up!
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Veeam Backup & Replication has added a new integration – Veeam Backup for Microsoft Office 365.  In this blog, we will discuss how you can benefit from Office 365 email backup with the Veeam’s new product and try to shed some light on the needs and …
In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
Teach the user how to edit .vmx files to add advanced configuration options Open vSphere Web Client: Edit Settings for a VM: Choose VM Options -> Advanced: Add Configuration Parameters:
This Micro Tutorial walks you through using a remote console to access a server and install ESXi 5.1. This example is showing remote access and installation using a Dell server. The hypervisor is the very first component of your virtual infrastructu…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question