• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1694
  • Last Modified:

Ricoh 1515 Scan to Email

I just swapped out an SBS2003 for an SBS2011.  So far everything is smooth except for setting up their Ricoh scan to email.

Do I have to enable something on Exchange 2010 to allow access from the scanner?

I have updated the server and smtp credentials via the Ricoh web portal but nothing seems to work.
0
ptsolutionsinc
Asked:
ptsolutionsinc
  • 2
3 Solutions
 
ecaneerCommented:
There is an SMTP relay on the exchange server that you must allow the IP of the ricoh to access.
0
 
Tony JLead Technical ArchitectCommented:
By default, Exchange 2007 and 2010 won't allow relaying on their default receive connector.

http://exchangeserverpro.com/how-to-configure-a-relay-connector-for-exchange-server-2010 tells you how to configure this to allow it.

Personally, I would recommend configuring an additional NIC if possible to bind the connector to, or at the very least create an additional IP address on the existing NIC and use that to configure a relay connector.

This way, you can delete the relay connector in the event of problems without impacting day to day mail flow.
0
 
Rob WilliamsCommented:
Please do not add a NIC to SBS, you will 'break' network related services.  SBS only supports 1 NIC.  Agreed though you need to add a receive connector.
Philip Elder has nicely outlined this specifically on SBS.  You can skip the Sharepoint part if not relevant.
http://blog.mpecsinc.ca/2009/09/sbs-2008-mfpcopier-to-scan-to-e-mail.html
0
 
Tony JLead Technical ArchitectCommented:
Ah thanks Rob - good catch. I'd forgotten that bit about SBS.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now