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find account name for script

Posted on 2012-03-12
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Last Modified: 2012-03-12
I'm logged in to admin console of filemaker. I'm trying to schedule a scriptmaker script. But when I select the database, it's asking for the account name and password, which I do not know. How can I find out using admin console?

I was able to login to that database using guest account on my own computer, and manually execute that script. But in admin console, when I try to schedule it, if I login as guest account, I didn't see the  script show up in the list. Why?
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Question by:xiaoyunwu
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Will Loving earned 500 total points
ID: 37710196
It's asking you for an account name that has "Full Access" (master) privileges for the file you are trying to access. In order to select the script or to make structural changes in your database, you will need to know a "Full Access" username and password for the file. You can test whether any particular user account has Full Access privileges by opening the file and then looking under File > Manage...  If you have Full Access privileges, all items in the sub-menu, including "Security" where accounts and privilege sets are edited - should be available.

If you don't have that then you need to find a username and password that does have Full Access. I would start with the previous developer or anyone else who might have had access to the database in the past. Generally speaking, unless it's a proprietary database file that you purchased, someone in your company should have this account information.
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Author Comment

by:xiaoyunwu
ID: 37710218
We used to out source this to consultant. Now we're moving this in house.
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LVL 25

Expert Comment

by:Will Loving
ID: 37710316
Well, depending on your work agreement with the consultant, they may or may not "own" the code and may or may not be willing to give it up without additional cost to you. If you don't have the Full Access password, you'll need to ask your former consultant for it. If your former consultant is not available then you don't have a lot of options. There are third-party utilities that say they can "recover" user account names and passwords ( just google "filemaker password recovery") but I have no direct experience with them.
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Author Closing Comment

by:xiaoyunwu
ID: 37710560
Thanks, willmcn. This is helpful!
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