troubleshooting Question

WSUS Client Update Problem

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the1paulcoleFlag for United Kingdom of Great Britain and Northern Ireland asked on
Windows XPMicrosoft Server OSWindows Server 2008
9 Comments3 Solutions1184 ViewsLast Modified:
Hi,

I've been having a problem with some of my WSUS clients not downloading any updates. I've been through various tasks to try and correct this problem and I'm now not sure if this is still a problem or not. The initial issue was this in the windowsupdate.log:

DnldMgr Error 0x80072efe occurred while downloading update; notifying dependent calls.

I then reset the software distribution folder, restarted everything and now this appears in the log:

2012-03-12 12:56:14:858 1440 d9c AU ###########  AU: Initializing Automatic Updates  ###########
2012-03-12 12:56:14:858 1440 d9c AU AU setting next sqm report timeout to 2012-03-12 12:56:14
2012-03-12 12:56:14:858 1440 d9c AU   # WSUS server: http://qmtappsvr03:8530
2012-03-12 12:56:14:858 1440 d9c AU   # Detection frequency: 22
2012-03-12 12:56:14:858 1440 d9c AU   # Approval type: Scheduled (Policy)
2012-03-12 12:56:14:858 1440 d9c AU   # Scheduled install day/time: Every day at 3:00
2012-03-12 12:56:14:858 1440 d9c AU   # Auto-install minor updates: Yes (User preference)
2012-03-12 12:56:14:874 1440 d9c AU Setting AU scheduled install time to 2012-03-13 03:00:00
2012-03-12 12:56:14:874 1440 d9c AU Initializing featured updates
2012-03-12 12:56:14:874 1440 d9c AU Found 0 cached featured updates
2012-03-12 12:56:14:874 1440 d9c AU AU finished delayed initialization
2012-03-12 12:56:15:046 1440 d9c Report ***********  Report: Initializing static reporting data  ***********
2012-03-12 12:56:15:046 1440 d9c Report   * OS Version = 5.1.2600.3.0.65792
2012-03-12 12:56:15:108 1440 d9c Report   * Computer Brand = Hewlett-Packard
2012-03-12 12:56:15:108 1440 d9c Report   * Computer Model = HP Pro 3015 Microtower PC
2012-03-12 12:56:15:124 1440 d9c Report   * Bios Revision = 5.15  
2012-03-12 12:56:15:124 1440 d9c Report   * Bios Name = BIOS Date: 04/23/10 11:08:44 Ver: 5.15
2012-03-12 12:56:15:124 1440 d9c Report   * Bios Release Date = 2010-04-23T00:00:00
2012-03-12 12:56:15:124 1440 d9c Report   * Locale ID = 2057

This is where it stops, even if i stop/start the Auto updates service, it logs to this same point and then nothing after. Is this normal as looking at other, working clients, there appears to be a bit more in the logs.

The server is WSUS 3 and the client is Windows XP SP3

Thanks

Paul
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