Avatar of AndyKeen
AndyKeen
Flag for United Kingdom of Great Britain and Northern Ireland asked on

Cant use RWW internally or externally

Hi All.

This one is frustrating me.

We have installed (A short while ago) SBS2003. All the PC's (there are 7 of them) are windows 7 (Some SP1) and we cannot connect to them (from External or internal) via RWW.

They are of course connected to the domain correctly and from all other perspectives are working as they should be.

I CAN connected to the SERVER via RWW remotely, i.e from my office to their server over BB but not to a desktop.

I am not sure if this is relevant, but every windows 7 pc when I try to connect via RWW (internal or External) gives me a 'wrong password' error - even though I know it is correct and that is for the network administrator also.

I have added users to the remote desktop - system properties - without joy - I have disabled antivirus (Symantec) - turned off the firewall - but still no joy.

I CAN connect to the desktops via Remote Desktop Connection when I am sat at the PC's internally.

Has anyone seen this behaviour and have a solution please.

Thank you and Regards
Andy Keen.
SBS

Avatar of undefined
Last Comment
markdmac

8/22/2022 - Mon
Rob Williams

>>"They are of course connected to the domain correctly "
I assume you mean you used  http://SBSname/connectcomputer to join the domain?

Have you applied all the updates and changes required for Win7 PC's on an SBS 2003 domain?
See: HOW TO DEPLOY WINDOWS 7 IN YOUR SBS 2003 NETWORK
https://msmvps.com/media/p/1800376.aspx
AndyKeen

ASKER
Yes - they are connected in that way and all the required KB's have been applied to sbs 2003
Rob Williams

Can you access the PC's from the LAN or SBS using a basic Remote Desktop Connection rather than a RWW connection?  This will help to verify if an RDP or other issue.

The following troubleshootng article may be of some help:
http://social.technet.microsoft.com/wiki/contents/articles/4660.fix-my-remote-web-workplace.aspx
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
AndyKeen

ASKER
Hi Rob

Indeed I can connect to the individual pcs within the network via remote desktop - that's the strange thing - its just with rww internally and externally that i have the issue with.

I will check out the article - thank you
ASKER CERTIFIED SOLUTION
markdmac

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.