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blue screen after virus.

Posted on 2012-03-12
Medium Priority
Last Modified: 2013-11-22
Microsoft sercurity essentials found a virus and removed it, then it needed to restart. While tring to boot up I got a c0000135 blue screen code. It is the same for safe mode to.

The specs.
It is a HP pavilion p6000, windows 7 64bit.
Question by:ripdamon
LVL 10

Expert Comment

by:Ashok Dewan
ID: 37711020
Have you installed any other antivirus with microsoft security essentials ?.
LVL 45

Expert Comment

ID: 37711057
If you have backup reformat the machine, else you can installed second windows, take the data backup and format is back again.

Accepted Solution

Tymetwister earned 2000 total points
ID: 37711106
This user seemed to have the same error and cleared it up by deleting a couple registry keys:

Author Closing Comment

ID: 37711667
You rock! I get this problem with a lot of computers I work on but never could find the fix. Thank you so much. :)

Expert Comment

ID: 37711751
Glad to help. :)

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