Solved

Best Practices when using Googleapps

Posted on 2012-03-12
3
244 Views
Last Modified: 2012-03-16
Hello experts!

I have the following situation: An user just left the company and our superior wants that every email sent to him, to be forwarded to another.
I though that according to best practices, we should suspend the user´s account to prevent any attempt to login.
The problem is, if I do that any email sent him, it will just return an error, it wont be forwarded and the sender wont know who to send the next emails.
So...what´s the best practice for that? Keep the user activacted (changing the password of course) and turn on email forwarding for some days with an auto-reply to the sender?
We dont have an Exchange Server here, it´s a new company with almost non-existant politics and procedures and I am trying to implement that.

Thanks!
0
Comment
Question by:Ec0tech
  • 2
3 Comments
 
LVL 14

Accepted Solution

by:
shahzoor earned 400 total points
ID: 37711947
i think its better to enable auto reply on  his account, and in auto responder display the message that the user has left the organization for any queries or inquiries please contact the following person or call us at this address

The company will not be responsible for any correspondence via this account
Change his password
0
 

Author Comment

by:Ec0tech
ID: 37712019
Yeah...that was the first thing I thought, but I wonder if keeping an user actived (even for a short period of time) would be a bad practice...
0
 
LVL 14

Expert Comment

by:shahzoor
ID: 37712346
keep it active for a while and change the password
and keep an eye make sure he is not resetting the password
0

Featured Post

Why won’t your email signature format correctly?

Struggling to get your corporate email signatures to format correctly? Does the logo keep resizing? Is the text appearing too big? What can you do to prevent this? Find out how you can save your signatures today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
A customer recently asked me about anti-malware and the different deployment options available for his business. Daily news about cyberattacks, zero-day vulnerabilities, and companies that suffered a security breach made him wonder if the endpoint a…
Connecting to an Amazon Linux EC2 Instance from Windows Using PuTTY.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now