Best Practices when using Googleapps
Posted on 2012-03-12
I have the following situation: An user just left the company and our superior wants that every email sent to him, to be forwarded to another.
I though that according to best practices, we should suspend the user´s account to prevent any attempt to login.
The problem is, if I do that any email sent him, it will just return an error, it wont be forwarded and the sender wont know who to send the next emails.
So...what´s the best practice for that? Keep the user activacted (changing the password of course) and turn on email forwarding for some days with an auto-reply to the sender?
We dont have an Exchange Server here, it´s a new company with almost non-existant politics and procedures and I am trying to implement that.