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  • Status: Solved
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Wifi setup

Hello,
In general, when setting up a private wifi connection, whereby one enters the name of the access point and the security key, to make the connection.
Here's the situation; I make the connection, but for whatever the reason I lose the connection.
Here's my problem; The laptop "completely loses" the wifi setup!  I have to reenter the name of the access point and the security key.
I've worked with wifi before and never have I seen this happen, so my question is;
Could the wifi card potentially be broken?
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chima
Asked:
chima
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4 Solutions
 
Timothy McCartneySYS ADMINISTR I INFRASCommented:
Does this laptop have any connectivity issues with other networks?
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lee555J5Commented:
How long does it work before losing the connection? Is this built-in wireless hardware or an add-on card or USB? If you have one available, you can test with a USB adapter to see if it loses connection as well.

While it could be a hardware issue, this sounds more like a driver issue. Are you using the manufacturer's (HP, Dell, ASUS, etc.) driver or the Windows driver. You might try updating or re-installing the driver.

Lee
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Paul-BCommented:
It sounds to me as if the reason it looses connection right away is because it thinks the security key is incorrect. If the connection is unsuccessful it will not store the connection. try setting the key to something simple like 45454545454545454545454545 (the number 45 13 times) and then try and connect. You may unknowingly be having trouble entering in the correct key especially if it contains case sensitive characters or symbols. This seems to be more common when entering the keys on laptops due to the keyboards.
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Darr247Commented:
If you create the network and connect, wait a couple minutes, click the wireless icon in the tray, click on the connected network in the popup list, and click the Disconnect button that appears, does it save the network, then?
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chimaAuthor Commented:
by: tracerfett - yes the wifi has other issues with any other network.
by: lee555J5 - it is built in wifi card, within 10 minutes of making the connection.  I have updated the driver, this might help.
by: Paul-B - No the security key is correct.
by: Darr247 - I got to try this, and I'll get back to you, thanks
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Timothy McCartneySYS ADMINISTR I INFRASCommented:
If it has issues with other networks as well, it is likely a hardware related issue with the card itself (since you say you have the latest drivers). I recommend disabling your wifi adapter and getting a USB wireless card to try as lee555j5 suggested. If you are then able to connect to the wireless network without losing connection after a period of time, then we can be pretty sure that we narrowed it down to an issue with the built in card.
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chimaAuthor Commented:
thanks
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lee555J5Commented:
You're welcome, but...
For those that come after us, what was the actual problem and the fix? Was it hardware, driver, ...?
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