Exchange 2010 "Cannot import certificate. A certificate with the thumbprint already exists"

Hello Folks,

I purchased a single domain cert though Godaddy and imported it into Exhange 2010 without a problem. At that time, I had a self signed certificate previously installed but I have since deleted that. I am trying to replace the cert with a multiple domain cert from Godaddy but I get the error message: "Cannot import certifiate. A certificate witht he thumbprint already exists". I have tried manually removing the previous cert though the MMC and with EMS with no luck. Any suggestions for me anyone?

Greatly Appreciated,

Who is Participating?

Improve company productivity with a Business Account.Sign Up

Elmar KoschkaConnect With a Mentor IT System EngineerCommented:
Open mmc and add cert snapin, computeraccount, own certs. Here you find the cert for removal. Or via iis management console...
Elmar KoschkaIT System EngineerCommented:
Restart iis :-) (www publishingservice)
AmitIT ArchitectCommented:
JohnnyD74Author Commented:
Thanks. I did these things but I still cannot import the SSL. It completed the import but is still in "pending" mode. Should I delte the cert in IIS as well?
JohnnyD74Author Commented:
I deleted all the Godaddy certs from the MMC and it then worked after a reboot!
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.