We help IT Professionals succeed at work.

CS 5.5 Standard on OSX Lion

Hi there,
 
We have about 20 brand new 15" MBP's with  2.5GHz core i7's and 8GB of ram each.
 
Each of these machines is running the latest version of Lion.
 
Each of these machines is updated to the current version of CS 5.5 standard.
 
Some of these machines are experiencing extreme lag in PS and ID. Clicking on brushes or filters causes between 3 and 5 seconds of lag. The entire system seems sluggish and non responsive when running the CS. Closing out of CS 5.5 applications is impossible, to quit you have to force quit. IS there anyone out there that can maybe point me to what might be wrong here?
 
Thanks in advance!
Comment
Watch Question

CERTIFIED EXPERT
Commented:
What font management software are you using?
What is the average number of active fonts on the macs there?

I ask these questions because I have seen several people trace their macs sluggishness to Suitcase font management tool.

It could also be traced to some bad fonts. Try on one mac at least:
Select Active fonts in the font management tool.
Deactivate all.
Restart the application and check if performance is any better.

In InDesign you could also try:

Set Preferences>Interface...>Live Screen Redrawing to Delayed.
Window>Output>Preflight. Uncheck On
View>Display Performance>Typical

Since it's happening on multiple macs it's more likely to be font related so I would start there.
Secondly, are you using some third party plug ins on all the macs? Like Q2ID?

Author

Commented:
In fact we are using fontsuitcase, we actually just started using it with this push of machines, before we were using font explorer. I'll see if we can resolve with suitcase, thanks for the headsup!

Commented:
You can also open the Console.app and just watch the errors or delays it throws up while youre using ID or PS.

Author

Commented:
It was Suitcase. Removed the app and it automagically cleared up. Thanks!

Explore More ContentExplore courses, solutions, and other research materials related to this topic.