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Out of Office Reply is not getting triggered when email coming from a particular domain

fais79
fais79 asked
on
Hello,

We have a problem where when users enabled OOF.. an email coming from a particular domain do not recieve our users' OOF but all other email domains get it fine..

What could be the reason?? is problem on our side or there side?  I have tried to do the tracking and I cannot even see an Autmatic reply trying to go out when email originates from a particular domain..

Thanks
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AmitIT Architect
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Distinguished Expert 2017

Commented:
Any transport rule or any other software, which block OOO for that domain.

Author

Commented:
No not really.. there is nothing set regarding the concerned domain..
AmitIT Architect
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Distinguished Expert 2017

Commented:
Are you able to send normal messages to that domain, it more looks like issue at other end, they might have set filters for OOO messages. You need to ask their admins, if anything is blocking.

Author

Commented:
yes normal messages go through fine..

Author

Commented:
Then when tracking logs I should at least see the OOF from our Exchange trying to leave??
AmitIT Architect
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Distinguished Expert 2017

Commented:
What is your Exchange version?

Author

Commented:
Exchange 2010
AmitIT Architect
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Distinguished Expert 2017

Commented:
IT Architect
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Distinguished Expert 2017
Commented:
I also want you to check, if any restriction is enabled for this domain. Follow this
http://www.theemailadmin.com/2010/06/exchange-server-2010-out-of-office/

Author

Commented:
Done both tests..

Like I said the OOF reply is not going to just the two of the domains where as we can send these two domain emails no problem.

In our remote domains we have * but I have even tried to add the two domain in the list still problem persists..

When I try to track in exchange it looks like it doesn't even try to send OOF to these two domains.. To all rest of the domain it works fine..

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