Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Out of Office Reply is not getting triggered when email coming from a particular domain

Posted on 2012-03-12
10
Medium Priority
?
253 Views
Last Modified: 2012-04-03
Hello,

We have a problem where when users enabled OOF.. an email coming from a particular domain do not recieve our users' OOF but all other email domains get it fine..

What could be the reason?? is problem on our side or there side?  I have tried to do the tracking and I cannot even see an Autmatic reply trying to go out when email originates from a particular domain..

Thanks
0
Comment
Question by:fais79
  • 5
  • 5
10 Comments
 
LVL 44

Expert Comment

by:Amit
ID: 37711522
Any transport rule or any other software, which block OOO for that domain.
0
 

Author Comment

by:fais79
ID: 37711539
No not really.. there is nothing set regarding the concerned domain..
0
 
LVL 44

Expert Comment

by:Amit
ID: 37711563
Are you able to send normal messages to that domain, it more looks like issue at other end, they might have set filters for OOO messages. You need to ask their admins, if anything is blocking.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:fais79
ID: 37711566
yes normal messages go through fine..
0
 

Author Comment

by:fais79
ID: 37711571
Then when tracking logs I should at least see the OOF from our Exchange trying to leave??
0
 
LVL 44

Expert Comment

by:Amit
ID: 37711599
What is your Exchange version?
0
 

Author Comment

by:fais79
ID: 37713913
Exchange 2010
0
 
LVL 44

Expert Comment

by:Amit
ID: 37714469
0
 
LVL 44

Accepted Solution

by:
Amit earned 2000 total points
ID: 37714480
I also want you to check, if any restriction is enabled for this domain. Follow this
http://www.theemailadmin.com/2010/06/exchange-server-2010-out-of-office/
0
 

Author Comment

by:fais79
ID: 37718878
Done both tests..

Like I said the OOF reply is not going to just the two of the domains where as we can send these two domain emails no problem.

In our remote domains we have * but I have even tried to add the two domain in the list still problem persists..

When I try to track in exchange it looks like it doesn't even try to send OOF to these two domains.. To all rest of the domain it works fine..
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
This video discusses moving either the default database or any database to a new volume.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question