Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Out of Office Reply is not getting triggered when email coming from a particular domain

Posted on 2012-03-12
10
Medium Priority
?
251 Views
Last Modified: 2012-04-03
Hello,

We have a problem where when users enabled OOF.. an email coming from a particular domain do not recieve our users' OOF but all other email domains get it fine..

What could be the reason?? is problem on our side or there side?  I have tried to do the tracking and I cannot even see an Autmatic reply trying to go out when email originates from a particular domain..

Thanks
0
Comment
Question by:fais79
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 5
10 Comments
 
LVL 44

Expert Comment

by:Amit
ID: 37711522
Any transport rule or any other software, which block OOO for that domain.
0
 

Author Comment

by:fais79
ID: 37711539
No not really.. there is nothing set regarding the concerned domain..
0
 
LVL 44

Expert Comment

by:Amit
ID: 37711563
Are you able to send normal messages to that domain, it more looks like issue at other end, they might have set filters for OOO messages. You need to ask their admins, if anything is blocking.
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 

Author Comment

by:fais79
ID: 37711566
yes normal messages go through fine..
0
 

Author Comment

by:fais79
ID: 37711571
Then when tracking logs I should at least see the OOF from our Exchange trying to leave??
0
 
LVL 44

Expert Comment

by:Amit
ID: 37711599
What is your Exchange version?
0
 

Author Comment

by:fais79
ID: 37713913
Exchange 2010
0
 
LVL 44

Expert Comment

by:Amit
ID: 37714469
0
 
LVL 44

Accepted Solution

by:
Amit earned 2000 total points
ID: 37714480
I also want you to check, if any restriction is enabled for this domain. Follow this
http://www.theemailadmin.com/2010/06/exchange-server-2010-out-of-office/
0
 

Author Comment

by:fais79
ID: 37718878
Done both tests..

Like I said the OOF reply is not going to just the two of the domains where as we can send these two domain emails no problem.

In our remote domains we have * but I have even tried to add the two domain in the list still problem persists..

When I try to track in exchange it looks like it doesn't even try to send OOF to these two domains.. To all rest of the domain it works fine..
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
Know the reasons and solutions to move/import EDB to New Exchange Server. Also, find out how to recover an Exchange .edb file and to restore the file back.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question