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Crystal reports started showing blank today

Today our reports began showing up blank. I can compile the program locally using Visual Studio 2008 and the reports show up fine. However, when we try and view the reports on our Intranet, when the page hits to render the pdf....it is a blank white page.
I did remove a printer from the server last weekend....but a new default printer is in place already.
We are using Crystal Reports 10

Ess Kay

try this

open one report in crystal,

go to file deselect save data with report

then print one copy. save the report with the new printer preferences

then try to open it on the intranet

brentgee

Crystal reports viewer does have a problem with it that I've never been able to track down. However, when you get this blank page, place the cursor in the page search box on the view and then hit enter. It should refresh.

We have this problem for reports hung on Crystal Reports Server, our application web server, and viewing a PDF. We never have a problem viewing the reports with CR Designer. Very little information about it from SAP as well.

ITMikeK

ASKER

We have some barcode label printers installed here, besides the standard printers.

If I delete all the barcode printers....the report views perfect!

As soon as I add a tag printer....it does not render the report
.
The default printer is a standard type printer.

brentgee

Here's a weird question, but can the barcode label printers print PDF's? If they can't then there may be something there. Grasping at straws but it's all I can think of.

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ITMikeK

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Ess Kay

Good job

ITMikeK

ASKER

Because it worked!