System Restore finished off Word
Posted on 2012-03-12
I was having problems with Word on an XP Pro machine. When I double clicked on a Word document, it opened Word but then Word did not open the document, or even the default blank document. If I did File>Open then I could open it that way. So I set about trying different things that people had tried on the internet, including deleting registry keys and so on. However, none of it worked.
I then tried a System Restore and after that i could not even open Word. I got this message:
"This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."
I tried undoing my System Restore and it made no difference. I notice that I now have two Microsoft Office folders in Program Files. It won't let me uninstall Microsoft Office.
I'm afraid that I am completely out of my depth.
I would be very grateful of any advice.