troubleshooting Question

Issue with recreated Mailbox

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LivetechsupportFlag for Canada asked on
ExchangeWindows Server 2008Microsoft Server Apps
4 Comments1 Solution476 ViewsLast Modified:
I had an issue where one of our users had mailbox we couldn't move due to errors.
I sent his mail to a pst file via exchange 2010 Management Shell
I then disabled his mailbox, then created a new one and attached it to his AD account.
Everything works okay but if people within the domain are using autocomplete to send him and email it bounces back with this message

Delivery has failed to these recipients or groups:

Dave Meleg
The e-mail address you entered couldn't be found. Check the address and try resending the message. If the problem continues, please contact your helpdesk.








Diagnostic information for administrators:

Generating server: ATMExchange.AalbersTool.local

IMCEAEX-_O=AALBERSTOOL_OU=First+20administrative+20group_cn=Recipients_cn=dave@aalberstool.com
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

Original message headers:

Received: from ATMEXCHANGE2.AalbersTool.local ([fe80::7941:ba35:3ccf:b70d]) by
 ATMExchange.AalbersTool.local ([fe80::bcac:ca43:ec2d:af46%11]) with mapi id
 14.02.0247.003; Mon, 12 Mar 2012 17:07:29 -0400
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Jim Dyck <jim@aalberstool.com>
To: Dave Meleg <dave@aalberstool.com>
Subject: x500
Thread-Topic: x500
Thread-Index: Ac0Ak600z2zhgs3fTpiPnmgcv7NedA==
Date: Mon, 12 Mar 2012 17:07:28 -0400
Message-ID: <FA7EB63912CBA8459F46F7A0D61850BD35804F@atmexchange2.AalbersTool.local>
Accept-Language: en-CA, en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <FA7EB63912CBA8459F46F7A0D61850BD35804F@atmexchange2.AalbersTool.local>
MIME-Version: 1.0
X-Originating-IP: [192.168.1.177]
I followed a few articles that said adding a custom x500 address would resolve the issue.  this is what I have for his x500 custom address but still it doesn't work.

/O=Aalberstool.local/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=dave
and also tried this

/O=Aalberstool.local/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=dave@aalberstool.com


Thanks in advance!
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