Exchange 2010 - Archive not accessible through outlook

I have archiving enabled on my exchange organization.  I can view my archive through owa, but not through outlook.  When I try and view my archive through outlook it gives this error:

"Cannot expand the folder.  The set of folders cannot be opened.  The attempt to log on to Microsoft Exchange has failed"

I'm able to send/receive/etc. fine.
exchange-archive-outlook.JPG
LrdKanienAsked:
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apache09Commented:
Is this archive the Exchange Inbuilt Archive, or are these emails that have been arcived off to a pst.

Is the Email Client on the pc Outlook 2010?

If 2010 have you updated to SP1 yet?
http://support.microsoft.com/kb/2460049
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LrdKanienAuthor Commented:
Yes, it would be the inbuilt archive.

The client is Outlook 2010.

Office version is attached.
office-version.JPG
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LrdKanienAuthor Commented:
Just to confirm I tried downloading the sp1 and installing it.  It said I've already updated to that SP.
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isaman07Commented:
Do you have exchange standard cals or enterprise?
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LrdKanienAuthor Commented:
attached is a picture of the licensing.
exchange-licensing.JPG
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isaman07Commented:
Is this SBS?
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LrdKanienAuthor Commented:
No.
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LrdKanienAuthor Commented:
Found out something interesting.  It works in online mode.  It doesn't work in cached mode.
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isaman07Commented:
Yep, official, personal archives are not accessible by offline clients

http://mscerts.programming4.us/application_server/exchange%20%20server%202010%20%20%20designing%20and%20implementing%20personal%20archives.aspx

Plus you need enterprise cals to use the feature
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LrdKanienAuthor Commented:
You can access them over cache mode, but you have to have outlook enterprise edition.
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