LrdKanien
asked on
Exchange 2010 - Archive not accessible through outlook
I have archiving enabled on my exchange organization. I can view my archive through owa, but not through outlook. When I try and view my archive through outlook it gives this error:
"Cannot expand the folder. The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed"
I'm able to send/receive/etc. fine.
exchange-archive-outlook.JPG
"Cannot expand the folder. The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed"
I'm able to send/receive/etc. fine.
exchange-archive-outlook.JPG
ASKER
Yes, it would be the inbuilt archive.
The client is Outlook 2010.
Office version is attached.
office-version.JPG
The client is Outlook 2010.
Office version is attached.
office-version.JPG
ASKER
Just to confirm I tried downloading the sp1 and installing it. It said I've already updated to that SP.
Do you have exchange standard cals or enterprise?
ASKER
attached is a picture of the licensing.
exchange-licensing.JPG
exchange-licensing.JPG
Is this SBS?
ASKER
No.
ASKER
Found out something interesting. It works in online mode. It doesn't work in cached mode.
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ASKER
You can access them over cache mode, but you have to have outlook enterprise edition.
Is the Email Client on the pc Outlook 2010?
If 2010 have you updated to SP1 yet?
http://support.microsoft.com/kb/2460049