Exchange 2010 - Archive not accessible through outlook

I have archiving enabled on my exchange organization.  I can view my archive through owa, but not through outlook.  When I try and view my archive through outlook it gives this error:

"Cannot expand the folder.  The set of folders cannot be opened.  The attempt to log on to Microsoft Exchange has failed"

I'm able to send/receive/etc. fine.
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Is this archive the Exchange Inbuilt Archive, or are these emails that have been arcived off to a pst.

Is the Email Client on the pc Outlook 2010?

If 2010 have you updated to SP1 yet?
LrdKanienAuthor Commented:
Yes, it would be the inbuilt archive.

The client is Outlook 2010.

Office version is attached.
LrdKanienAuthor Commented:
Just to confirm I tried downloading the sp1 and installing it.  It said I've already updated to that SP.
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Do you have exchange standard cals or enterprise?
LrdKanienAuthor Commented:
attached is a picture of the licensing.
Is this SBS?
LrdKanienAuthor Commented:
LrdKanienAuthor Commented:
Found out something interesting.  It works in online mode.  It doesn't work in cached mode.
Yep, official, personal archives are not accessible by offline clients

Plus you need enterprise cals to use the feature

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LrdKanienAuthor Commented:
You can access them over cache mode, but you have to have outlook enterprise edition.
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