I want to stop the voicemails from going to email automatically
Posted on 2012-03-12
I have a user that asks: "...My voicemails also go to email, but the translation is terrible. When I go into to listen to the voicemail, its gone. I want to stop the voicemails from going to email automatically"
She wants to answer her messages on her IP phone, but when she clicks the email message in Outlook 2010, the blinking light on her phone stops.
Yes, its still possible for her to retrieve her messages from her phone but she needs to see the blinking light to proceed.
Yes, she can opt to not click on the email message but she is compelled to do so and must delete proptly afterwards.
Any idea how to stop "speech to text transcript of voice mail messages" for this one user?
We are running Unified Messaging on Exchange 2010 and clients have Outlook 2010.