Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

HP Compaq Presario CQ50 black screen

Posted on 2012-03-13
6
Medium Priority
?
913 Views
Last Modified: 2012-03-13
Hello Experts,
I need your help because I'm in big trouble. I was asked by one friend of mine to reinstalled Windows and to clean up heatsink fan as his laptop is going off in 2-3 mins because of overheating. I upgraded current Windows Vista to Win 7 Pro, dessambled the laptop, cleaned up heatsink fan, put thermal compound between cpu, nVidia chip and heatsink, plugged all disconnected cables back into the motherboard (I checked out everything twice), then turned the laptop on and as outcome nothing is coming up on the screen (black screen and no windows logo). the power light is on, hdd light is on, wireless light is on, all the lights are on but the screen is still black. I'm sure as I checked all cables twice and evrything is connected properly. Something wrong with the screen or screen's inverter.
What am I missing?
Where else to look into?
This happened to me so the fault is mine and I have to sort it out.
Laptop model is HP Compaq Presario CQ50 with Win 7 Pro.

Please any advice will be appreciated!

Thank you in advanced!
0
Comment
Question by:nasolsi
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 37713777
Do you hear POST beep and can you get in the bios???



Ded9
0
 

Author Comment

by:nasolsi
ID: 37713867
Hi,
sorry I missed to mention it but no POST beep and I cannot get into BIOS either.
0
 
LVL 30

Accepted Solution

by:
ded9 earned 1400 total points
ID: 37713893
POST beep is imp ...this mean the hardware is not working or not connected properly...reseat ram , video card, etc ..make sure they are properly connected.

Also remove the bios battery ...wait for 15 minuts and then connect it.



Ded9
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 

Author Comment

by:nasolsi
ID: 37713965
Hi again ded9,
I've done everything as reseated ram at least twice, removed BIOS battery at least twice for more than 15 mins and still nothing. I've only removed old compound from NVidia chip and put new one. The same I done for CPU. I'm sure that everything is connected properly as I dissambled it twice to check out the connections.
0
 

Author Comment

by:nasolsi
ID: 37714190
Hi ded9,
I fixed it already. It was my fault. I reseated ram and now it is working like brand new.
You deserve all the points.
Thank you once again!
0
 

Author Closing Comment

by:nasolsi
ID: 37714200
Reseating ram made it working again.
0

Featured Post

Enroll in October's Free Course of the Month

Do you work with and analyze data? Enroll in October's Course of the Month for 7+ hours of SQL training, allowing you to quickly and efficiently store or retrieve data. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As cyber crime continues to grow in both numbers and sophistication, a troubling trend of optimization has emerged over the last year.
On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question